Mobile Support Worker

Wigan Council; Wigan; On-site; GBP 17,285 - 21,749; Part time

Job summary

Wigan Council seeks a Mobile support worker to assist customers in their homes or residential settings across the Wigan & Leigh area. You will deliver daily living support, help customers achieve personal goals, and work flexibly within the community.

You will hold an NVQ level 2 / Care Certificate or equivalent and have strong communication skills to build positive relationships with customers, families and professionals. Weekend and bank holiday work, plus sleep-in duties, may be required.

Qualifications

• Hold an NVQ level 2 / Care Certificate or equivalent.
• Excellent communication and ability to develop positive relationships with customers, families and professionals.
• Ability to support individuals with complex needs and/or disabilities.

Responsibilities

• Support customers with everyday life skills and activities in home or community settings.
• Deliver high standard of care in line with individual support plans.
• Develop strong links with the community to support residents’ goals.

Skills

Communication skills

Relationship building

Complex needs support

Education

NVQ level 2 / Care Certificate

Job description

Priority Candidates will be considered in the first instance

Various locations across the Wigan & Leigh Borough

1 position x 30 hours per week

Salary: Grade 4, £20,742 - £21,749 per annum. £13.26 - £13.90 per hour

1 position x 25 hours per week

Salary: Grade 4, £17,285 - £18,124 per annum. £13.26 - £13.90 per hour

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role

As a Mobile support worker, you will be part of a team supporting customers within their own homes or in a residential or registered setting, you will be offering support with everyday life skills and activities. Our customers have varying levels of abilities, and you will be required to deliver a high standard of care and provide support in accordance with individual support plans. You will offer support to encourage individuals to realise their goals and aspirations and you will also assist in developing strong links within the community.

You will be required to work on a rota basis which will include weekends, bank holidays, sleep-in duties and unsociable hours.

About you

You will hold an NVQ level 2/Care Certificate (or equivalent qualification) or have an equivalent level of experience. You will have excellent communication skills with the ability to develop positive relationships with customers, families, agencies, and other relevant professionals to maintain high quality care. You must have the ability to support individuals with complex needs and / or disabilities.

About us

Supporting Excellence Team forms part of our People Directorate under Adult social Care. Our Mobile workforce provides flexible support for adults with complex needs in various models of accommodation in the Wigan and Leigh area.

Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK www.gov.uk Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

For more information or an informal chat, please contact duty person or Kelly Derbyshire on 07921092555 or Andrea Bradbury on 07825016395.

Interview dates:

Priority Candidates: Monday 31st August 2026

All other Candidates: Tuesday 1st September 2026

This position is subject to Enhanced Disclosure Procedures plus adult barred list check

The employer is committed to safeguarding

Supporting Documents

• Job Specification
• DBS Applicant Information
• Privacy Notice