Lead Support Worker

Allscreens Nationwide Ltd; Wigan; On-site; GBP 17,000 - 22,000; Part time

Job summary

Wigan Council is seeking a Team Leader to manage a large supported living team in a property for individuals with learning disabilities. You will oversee daily operations and ensure person-centred support plans are implemented and reviewed.

You will lead a lead support worker, ensure compliance with CQC and safeguarding, and develop staff through training and guidance. Flexible working patterns are available and the role is 30 hours per week on a temporary basis for six months.

Qualifications

• Leadership qualities, decisive and able to motivate a large team.
• Experience managing teams in a care/support setting.
• Strong communication and empathy with customers, carers and colleagues.
• Ability to implement systems and processes for continuous service improvement.

Responsibilities

• Oversee daily operations of a supported living team for individuals with learning disabilities.
• Ensure person-centred support plans are implemented and reviewed.
• Lead a lead support worker and provide training, guidance and support to the team.
• Ensure compliance with Care Quality Commission regulations and safeguarding practices.

Skills

Leadership

People management

Communication skills

Empathy

Problem solving

Job description

Priority Candidates will be considered in the first instance

Tanfield House

30 hours per week

1 x temporary position for 6 months until 31st March 2026

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your Role:

Do you want to make a difference and be part of life changing achievements?

As a Team Leader you will lead a large team within a supported living property for individuals with learning disabilities to excel in their life and be the best that they can be.

You will oversee daily operations, ensuring person centred support plans are implemented effectively for residents. This includes creating plans through an asset-based approach, focusing on individual’s unique gifts, goals and aspirations.

A lead support worker will also support the team leader manage a diverse workforce, providing training, guidance and support to ensure high quality care.

Supported Living Properties are regulated by the Care Quality Commission and the Team Leader will ensure compliance with regulations and best practices.

About you:

You should have a good understanding of recognising people for their skills, abilities and have a willingness for people to progress. You will have experience of working with people that may require positive support and ensure that you bring a solution focused attitude that promotes the growth of customers and the staff team that you will manage. Experience of effectively implementing systems and processes that will support continuous improvement of the service. You should exhibit strong empathy, patience and excellent communication skills to connect with customers, carers, professionals and team members. You should have leadership qualities, demonstrating decisiveness, and the ability to motivate a large team. You should be positive, accountable, courageous and kind.

About us:

It is rare that we get any day the same and we’ve had some amazing, inspirational achievements!

Working for Supported Living and Wigan Council offers a rewarding yet challenging experience, fostering a strong commitment to support customers to live their best lives, through an asset-based approach.

We offer the training, support and a culture that gives our workforce the opportunity to make a meaningful impact on people’s lives.

You will be joining a team that has been rated “Outstanding” by CQC.

The wellbeing of our employees is important to us, and we have support and offers available that support your physical, mental and financial wellbeing.

Our leadership display behaviours that inspire, care and engage.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

Interview date: 7th 9th September 2026

This position is subject to Enhanced Disclosure Procedures plus adult barred list check

The employer is committed to safeguarding