Mobile Shop Specialist — Flexible Hours & Great Service

Tesco; Littlehampton; Sur place; GBP 19 000 - 21 000; Temps partiel

Résumé du poste

Tesco Phone Shop Colleague in the United Kingdom is expected to provide friendly and natural service, helping customers with mobile products and services, and supporting phone and contract setups. You will work across the Phone Shop and wider store, delivering great service while contributing to strong sales and overall store performance.

Contracted hours are scheduled within availability windows with a minimum of 12 hours per week, offering flexibility and opportunities to grow within the team.

Responsabilités

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer-focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance
• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop
• The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup
• A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together

Description du poste

Tesco Phone Shop Colleague in the United Kingdom is expected to provide friendly and natural service, helping customers with mobile products and services, and supporting phone and contract setups. You will work across the Phone Shop and wider store, delivering great service while contributing to strong sales and overall store performance.

Contracted hours are scheduled within availability windows with a minimum of 12 hours per week, offering flexibility and opportunities to grow within the team.