Mobile Service Technician

Marshall; United Kingdom; Remote; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits for Mobile Service Technicians at a forward-thinking company specializing in transport refrigeration. In this dynamic role, you will service and maintain refrigeration units, ensuring the highest standards of customer service and safety. The position offers full training, a company van, and tools, making it perfect for semi-skilled technicians or hobbyists with mechanical knowledge. Enjoy a competitive salary, generous benefits including 25 days' holiday, and a contributory pension scheme while working remotely across various locations in the UK. If you're ready to take your skills to the next level, this is the role for you!

Benefits

25 days' holiday

Generous contributory pension scheme

Life assurance

Product discounts

Work uniform

Health benefits

Qualifications

• Educated to GCSE level or equivalent with at least 3 grade C’s or above.
• Mechanical knowledge or experience would be preferable.

Responsibilities

• Servicing vehicle powered & diesel engine refrigeration units.
• Maintain engineer van stock and ensure safety checks are carried out.

Skills

Mechanical knowledge

Customer service skills

Communication skills

Attention to detail

IT literacy (Microsoft Office)

Education

GCSE level or equivalent

Tools

PDA use

Company van

Job description

Mobile Service Technician

Apply locations: Home Worker, UK
Time type: Full time
Posted on: Posted 30+ Days Ago
Job requisition id: JR103559

Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment.

We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and Leeds. This would suit semi-skilled technicians and hobbyists with mechanical/electrical knowledge. Full training, van, and tools will be provided.

Benefits:

In addition to a highly competitive salary + overtime with a benefit package, we offer a range of benefits including 25 days' holiday, generous contributory pension scheme, life assurance, a wide range of product discounts, work uniform, and health benefits.

Details of role:

• Servicing of vehicle powered & diesel engine road transport refrigeration units, calibrating and completing F-Gas certification (once qualified).
• Optimise and maintain engineer van stock to enhance service delivery to MFS customers.
• Ensure relevant safety checks are carried out on the company van daily.
• Maintain product and customer requirements knowledge to meet ISO9001 standards.
• Undertaking company training and self-development through the Certi-Tech certification process.
• Liaise with the central coordination team regarding job start and completion times, downtime, and overtime authorisation.
• Complete all relevant paperwork and online requirements enabling our central team and validation team to maintain a high standard of customer interface – keeping the customer informed.
• Perform other duties and projects which correspond to the general character of the position.
• Ensure adherence to company procedures in line with company policies, health & safety procedures, and ISO9001 standards.
• Service technicians may be supervised where applicable.
• Ensure customer service is a priority and conduct & corporate image (self, van, tools, spares) are first rate.

Education:

• Educated to GCSE level or equivalent with at least 3 grade C’s or above.

Experience:

• Able to work on own initiative in a safe and professional manner maintaining customers' units and company property to the highest standards.
• Mechanical knowledge or experience would be preferable.

Knowledge and Skills:

• IT literate (Microsoft Office), PDA use.
• Excellent interpersonal and communication skills.
• Numerate, literate, methodical, systematic.
• Attention to detail and target-driven.
• Customer service skills & relationship building skills.
• Punctuality and efficiency.

Additional local needs:

• Clean UK driving licence.
• Extensive travel required, including overnight stays and working on customer sites.
• Needs to be physically fit to perform required tasks.
• Weekend and some alternative shift patterns may be required in line with business demands.

Marshall Group is an Equal Opportunity Employer

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here.