Mobile Service Engineer (the Midlands)

Zhejiang Dingli Machinery Co., Ltd; West Bromwich; On-site; GBP 28,000 - 42,000; Full time

Job summary

Zhejiang Dingli Machinery Co., Ltd is seeking a Mobile Service Engineer to perform on-site maintenance, fault diagnosis and repair of AWP/EWP equipment across the Midlands. You will work independently, prioritise safety, and keep customers updated on progress.

The role requires strong mechanical and electrical skills, a valid driver’s license and willingness to travel throughout the Midlands. You will collaborate with the technical support team to resolve complex issues and provide clear

Qualifications

• Proven experience as Mobile Service Engineer or similar.
• Strong mechanical and electrical skills relevant to AWP/EWP systems.
• Valid driver’s license and willingness to travel Midlands.

Responsibilities

• Perform on-site maintenance, fault diagnosis, and repair of AWP/EWP equipment across the Midlands.
• Deliver efficient, high-standard repairs while adhering to safety protocols.
• Manage customer communications with updates on progress and timelines.
• Conduct equipment inspections and provide reports with maintenance recommendations.
• Collaborate with the technical support team to resolve issues and provide feedback for improvement.

Skills

Mechanical skills

Electrical skills

Customer service

Communication skills

Time management

Independent worker

Job description

• Perform on-site maintenance, fault diagnosis, and repair of AWP/EWP equipment across the Midlands.
• Deliver efficient, high-standard repairs while strictly adhering to all safety protocols at all times.
• Manage customer communications effectively, providing clear updates on service progress and timelines.
• Conduct equipment inspections and provide detailed reports on service performed and future maintenance recommendations.
• Collaborate with the technical support team to resolve complex issues and provide feedback on equipment performance for continuous improvement.

• Proven experience as a Mobile Service Engineer or in a similar technical role.
• Strong mechanical and electrical skills relevant to AWP/EWP systems.
• Valid driver's license with willingness to travel throughout the Midlands.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to work independently and manage time effectively to meet deadlines.