Mobile Service Engineer

Nationwide Platforms; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Life assurance

Health insurance

Auto enrolment pension

Fuel card

On-call allowance

Regular technical training updates

Job summary

Nationwide Platforms is seeking a Mobile Service Engineer to maintain and repair powered access machines across South Wales. The role involves fault-finding, routine servicing, and ensuring maximum productivity while adhering to health and safety guidelines.

The ideal candidate will possess relevant qualifications and experience in diesel engineering and hydraulics, alongside effective interpersonal skills for excellent customer service.

Regular training updates and a comprehensive benefits package are included.

Qualifications

• Proven experience in the plant rental sector preferred.
• Experience in diesel engineering and diagnostics.
• Ability to prioritize tasks and work under pressure.

Responsibilities

• Fault-finding, servicing, repairs, and maintenance of powered access equipment.
• Complete relevant supporting paperwork.
• Promote teamwork across depots for workshop performance.

Skills

Maintenance

Servicing

Customer service

Fault finding

Hydraulics

Education

Relevant general maintenance qualification

Job description

Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension

Regular technical training updates from our inhouse team and manufacturers.

This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms.

As Mobile Service Engineer you'll visit a variety of customer sites within the South Wales area, carrying out maintenance, repairs and inspections on our powered access machines to a high standard.

Responsibilities

• You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites.
• Routine service and maintenance of all equipment and products.
• You will be required to complete all relevant supporting paperwork in line with company procedures.
• Carry out refurbishment of equipment and products where necessary.
• Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance.
• Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers.
• Ensure the van is fully equipped with spare parts at all times.
• Ensure service records are maintained and updated onto systems and daily worksheets are populated.
• Adhere to company guidelines on Health & Safety at Work.
• Adhere to damage process, ensure product damage is highlighted.
• Maintain and ensure maximum productivity in line with company targets.
• Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work.
• Be a key driver in 'Your Safety is our Priority' by leading from the front
• Carry out other tasks and duties as required.

About you

• Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred.
• Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding.
• Have the ability to prioritise tasks and work well under pressure.
• Good interpersonal skills and a good understanding of the importance of excellent customer service.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment