Mobile Security Officer (Canning Town)

Forcefield

London Borough of Newham

On-site

GBP 16,000 - 22,000

Full time

34 hours ago
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Benefits offered by this job

Company vehicle
Fuel card
Mobile phone on duty
SIA licence renewals
Training and development
Employee Assistance Programme
Discounted gym membership
Free financial coaching
Health cash plan
Pension salary sacrifice
Cycle to work
Electric vehicle schemes
Regular socials
Team days
Team support

Job summary

Forcefield, the UK's keyholding and alarm response specialist, is seeking Mobile Security Officers to join the team in Canning Town. You’ll be on the road nightly, responding to alarms, patrolling sites and ensuring clients stay safe and compliant.

You'll work 4 on/4 off, nights only (19:00–07:00) with a company vehicle, fuel card and mobile phone on duty. We provide ongoing training, licence renewals and wellbeing support to help you progress.

Qualifications

  • Valid SIA front line licence (Security Industry Authority).
  • UK manual driving licence required.
  • Good communication and customer service skills.
  • Confidence using mobile systems and Microsoft Office.

Responsibilities

  • Respond to alarms and emergency call-outs.
  • Carry out mobile patrols across client sites to stay secure and visible.
  • Handle lock/unlock services, vacant property inspections and access requests.
  • Manage client keys and access systems with clear records.
  • Assist with site surveys and setting up new client locations.
  • Check vehicle and equipment daily; ensure readiness to deploy.
  • Write clear incident reports and maintain detailed records.
  • Represent Forcefield professionally on site with clients.
  • Collaborate with team and support shifts.
  • Maintain vehicles and equipment in good condition.
  • Coordinate with internal teams to resolve client queries and improve service.
  • Assist with testing new tools and technology as rolled out.

Skills

Good communication
Customer service
Time management
Proactive
Self-motivation

Tools

Microsoft Office
Mobile systems
Incident reporting software

Job description

Join the UK’s keyholding and alarm response team that gets there first

Are you a reliable, proactive security professional who enjoys being out on the road? Forcefield, formerly The Keyholding Company, protects around 50,000 properties across the UK and we’re looking for Mobile Security Officers to join our growing operations team in Canning Town.

We blend sharp technology with genuine operational expertise to make security sharp, not just safe. We’d like you to be part of that.

The role at a glance:
  • Position: Mobile Security Officer (Car), Nights
  • Shift pattern: 4 on, 4 off, nights only (19:00 to 07:00)
  • Salary: £13.78 per hour
What you’ll be doing:

As a Mobile Security Officer, you’ll be on the front line of what we do. Responding to alarms, carrying out patrols and making sure our clients’ sites are safe, secure and compliant.

Every shift is different. You’ll work across multiple locations, build good relationships with clients, and use our technology to deliver a service people can rely on. You’ll spend most of your time on the road, starting each shift from your local base.

What’s in it for you:
  • Company vehicle, fuel card and mobile phone while on duty
  • SIA licence renewals paid for by us, plus ongoing training and development to help you progress
  • Wellbeing support, including our Employee Assistance Programme, discounted gym membership and free financial coaching
  • An optional health cash plan from £1 a week, covering you and your family, plus everyday perks
  • Salary sacrifice for pension, cycle to work and electric vehicles
  • Regular socials, team days and a team that’s got your back
What your shift will look like:
  • Responding quickly to alarm activations and emergency call-outs
  • Carrying out mobile patrols across a range of client sites so they stay secure and visible
  • Handling lock and unlock services, vacant property inspections and access requests accurately
  • Looking after client keys and access systems, keeping a clear record of who has what
  • Helping with site surveys and setting up new client locations
  • Checking your vehicle and equipment every day so you’re ready to go
  • Writing clear, accurate incident reports and keeping detailed records
  • Representing Forcefield professionally whenever you’re with clients or on site
  • Working closely with your team and supporting each other on every shift
  • Helping keep our vehicles and equipment in good shape
  • Working with our internal teams to sort client queries and improve the service
  • Trying out new tools and technology as we roll them out, and telling us what works
What we’re looking for:
  • A valid SIA front line licence (Security Industry Authority)
  • A full UK manual driving licence
  • Good communication and customer service skills
  • Confidence using mobile systems and Microsoft Office
  • The ability to work on your own and manage your time well
  • A professional, reliable and proactive approach
  • Previous experience in mobile security, keyholding or alarm response
  • Experience using incident reporting or workforce systems
  • Flexibility to work weekends and bank holidays as part of the rota

We welcome different thinking, and we want everyone here to feel valued and able to do their best work. You’ll get a supportive team, room to grow and the chance to make a real difference.

We’d love to hear from people with a wide range of backgrounds and experiences. We’ll learn as much from you as you will from us.

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