Mobile Response Officer

3 Lions Security Ltd; Kettering; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Company vehicle provided

5.6 weeks' paid holiday

Workplace pension

Job summary

3 Lions Security Ltd in Kettering is hiring a Mobile Response Officer (Nights) to join our expanding team. Based from our Kettering office, you will cover client sites across Northamptonshire, respond to alarm activations and carry out mobile patrols.

You’ll also perform lock-ups/unlocks and welfare checks, liaise with control room staff, and drive company vehicles on duty. Requirements: SIA licence, full UK driving licence, and BS 7858 screening.

Qualifications

• Experience in security operations such as mobile patrols, alarm response or manned guarding.
• Strong observational and reporting skills; ability to log incidents accurately.
• Effective communication with clients, colleagues and public in a professional manner.
• Calm under pressure; follow procedures and make sound decisions.

Responsibilities

• Conduct scheduled and ad hoc mobile patrols.
• Respond promptly to alarm activations and perform site checks.
• Carry out key holding duties, incident reporting and records management.
• Liaise with control room staff and clients; interact professionally with public.
• Operate company vehicles safely; comply with health and safety guidelines.

Skills

Security patrols

Alarm response

Record keeping

Communication

Driving

BS 7858 screening

SIA licence

Flexibility

Education

SIA licence (Security Guarding/ Door Supervisor)

Job description

Company Description

3 Lions Security Ltd, established in 2015, provides a broad range of professional security services, including manned guarding, reception services, mobile patrols, key holding, remote monitoring, and security systems. The company is committed to delivering consistent, high-quality service through teamwork, transparency, and innovation. 3 Lions Security Ltd fosters a culture of trust and partnership with clients and stakeholders to achieve service excellence. The organization places both customers and staff at the center of its operations, aiming to create a supportive and high-performing work environment. Joining 3 Lions Security Ltd means being part of a growing, client-focused security provider with a strong emphasis on professionalism and integrity.

Role Description

The Mobile Response Officer is a full-time, on-site role based in Kettering. The role involves conducting scheduled and ad hoc mobile patrols, responding promptly to alarm activations, and performing site checks to ensure premises are secure and compliant with client requirements. The Mobile Response Officer will be responsible for key holding duties, incident reporting, and maintaining accurate records of all patrols and responses. Day-to-day tasks include liaising with control room staff, interacting professionally with clients and members of the public, and following established procedures to manage incidents safely and effectively. The role also requires operating company vehicles in a safe and responsible manner, adhering to all relevant policies, legislation, and health and safety guidelines.

Qualifications

• Demonstrated experience in security operations, such as mobile patrols, key holding, alarm response, or manned guarding.
• Strong observational skills, attention to detail, and the ability to identify and report security risks or incidents accurately.
• Effective communication and interpersonal skills for interacting with clients, colleagues, and members of the public in a professional manner.
• Ability to remain calm under pressure, make sound decisions in unexpected situations, and follow established procedures consistently.
• Valid driver’s license with a good driving record and confidence in operating vehicles for patrol duties.
• Competence in basic record-keeping and using mobile or digital reporting systems for logging incidents and patrol activities.
• Flexibility to work a range of shifts, including evenings, nights, weekends, and holidays, as required by operational needs.
• Relevant security certifications or licenses (such as an SIA license or equivalent) are highly beneficial.
• Commitment to health and safety, integrity, and maintaining confidentiality in all aspects of the role.

We're hiring: Mobile Response Officer (Nights) – Kettering, Northamptonshire

3Lions Security is expanding our Mobile Response Team and we're looking for a dependable, self-motivated security professional to join us.

Based from our Kettering office, you'll cover client sites across Northamptonshire, responding to alarm activations, carrying out mobile patrols, completing lock-ups and unlocks, and doing welfare checks on our static officers.

What we offer:

£14.50 per hour (approx. £31,700 per year) plus regular overtime

4 on, 4 off shift pattern, nights (19:00–07:00)

Company vehicle provided while on duty

5.6 weeks' paid holiday and workplace pension

What you'll need:

A valid SIA Security Guarding or Door Supervisor licence

A full UK driving licence

A five-year checkable history (BS 7858 screening)

Strong communication skills and the confidence to work on your own