Mobile Retail Stocktake Team Leader – Evenings/Nights

C2 Recruitment Ltd; Cardiff; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company car or car allowance

Paid annual leave

Comprehensive ongoing training

Opportunities for career progression

Varied working environment across a 6

Job summary

C2 Recruitment Ltd is seeking a Retail Team Leader to manage and support stocktaking teams across retail and commercial sites in Cardiff and surrounding areas. You will own stocktakes from arrival to completion, ensuring processes are followed and timescales met.

This mobile, hands-on role requires evening/night shifts, travel between locations, and occasional overnight stays. You will lead on-site relationships, deliver high standards of accuracy and customer service, and support colleagues

Qualifications

• Full UK driving licence and willingness to travel extensively.
• Experience supervising or leading a team is desirable.
• Strong communication and interpersonal skills.
• Excellent customer service and professional conduct.
• Ability to stay calm and effective under pressure.
• Good organisational and time-management skills.
• Basic IT skills and confidence using digital systems.
• Ability to work independently and use initiative.
• Flexible approach to hours, locations and requirements.
• Strong attention to detail and accuracy.

Responsibilities

• Lead, supervise and support stocktaking teams on customer sites.
• Ensure stocktakes are completed accurately, efficiently and within agreed timescales.
• Monitor team productivity and take appropriate action if performance falls below expectations.
• Ensure all company and customer processes, procedures and health & safety requirements are followed.
• Maintain a professional approach and always deliver excellent customer service.
• Act as the primary point of contact for customer representatives while on site.
• Communicate effectively with both team members and customer management.
• Identify and resolve operational issues promptly, escalating where appropriate.
• Ensure team members understand their responsibilities and maintain appropriate standards of conduct and performance.
• Complete all required stocktake administration, reporting and sign-off accurately.
• Work flexibly across different customer locations and adapt to changing operational requirements.

Skills

Driving Licence

Team Leadership

Communication Skills

Customer Service

Organization & Time Management

IT Skills

Independent Working

Flexibility

Attention to Detail

Travelling & Mobility

Job description

C2 Recruitment Ltd is seeking a Retail Team Leader to manage and support stocktaking teams across retail and commercial sites in Cardiff and surrounding areas. You will own stocktakes from arrival to completion, ensuring processes are followed and timescales met.

This mobile, hands-on role requires evening/night shifts, travel between locations, and occasional overnight stays. You will lead on-site relationships, deliver high standards of accuracy and customer service, and support colleagues