Mobile Retail Security Officer – Multi-Site Patrol

OCS Group; Luton; Hybride; GBP 14 000 - 21 000; Plein temps

Résumé du poste

OCS Group is seeking professional Retail Area Support Officers for a mobile, multi-site role covering Luton and surrounding stores. You will deter theft, patrol, monitor CCTV, manage incidents, and support loss prevention while delivering excellent customer service.

The ideal candidate will hold a valid SIA licence, DBS clearance, a UK driving licence, and be flexible to work across sites with varying shifts, including evenings and bank holidays.

Qualifications

• Must have Right to Work in UK and ability to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Full UK driving licence and use of own vehicle.
• Previous experience in retail security or customer-facing roles (preferred).
• Strong observation and decision-making skills.
• Excellent communication skills (written and verbal).
• A reliable, proactive, and professional attitude.
• Flexibility to work across multiple locations and varied shifts.
• Willingness to work evenings, weekends and bank holidays.

Responsabilités

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents
• Conduct regular patrols across shop floors, entrances, and store perimeters
• Monitor CCTV systems and identify suspicious activity in real time
• Respond quickly and effectively to incidents, alarms, and emergencies
• Carry out searches in line with company policies and legal requirements
• Liaise with store management and local teams to address risks and support loss prevention strategies
• Produce clear, accurate incident reports in a timely manner
• Deliver a professional and approachable customer experience, assisting with queries when required
• De-escalate challenging situations calmly and safely
• Ensure full compliance with health & safety, legal, and client-specific procedures
• Travel between sites as required and support wider security operations

Connaissances

SIA Licence

Right to Work in UK

DBS clearance BS7858

Driving licence

Customer-facing experience

Observation & decision-making

Communication skills

Flexibility & mobility

Evenings/weekends availability

Description du poste

OCS Group is seeking professional Retail Area Support Officers for a mobile, multi-site role covering Luton and surrounding stores. You will deter theft, patrol, monitor CCTV, manage incidents, and support loss prevention while delivering excellent customer service.

The ideal candidate will hold a valid SIA licence, DBS clearance, a UK driving licence, and be flexible to work across sites with varying shifts, including evenings and bank holidays.