Mobile Retail Security Officer – Aberdeen Area

OCS; Aberdeen City; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Award-Winning Employer

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Retail Discounts via Hapi app

Job summary

OCS UK & Ireland is seeking professional Retail Area Support Officers for a mobile, multi-site role around Aberdeen. You will deter theft, protect people, property and stock, and deliver strong customer service while travel between sites as required.

The role requires an SIA licence, DBS/BS7858 clearance, a valid UK driving licence, and flexibility for varied shifts across multiple locations. Prior retail security experience is preferred, with a focus on professional conduct and incident

Qualifications

• Right to work in the UK and ability to pass enhanced DBS and BS7858 clearance.
• A valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Full UK driving licence and use of own vehicle.
• Previous experience in retail security or customer-facing roles (preferred).

Responsibilities

• Provide a high-profile security presence to deter theft, anti-social behaviour, and store-related incidents
• Conduct regular patrols across shop floors, entrances, and store perimeters
• Monitor CCTV systems and identify suspicious activity in real time
• Respond quickly and effectively to incidents, alarms, and emergencies
• Carry out searches in line with company policies and legal requirements
• Liaise with store management and local teams to address risks and support loss prevention strategies
• Produce clear, accurate incident reports in a timely manner
• Deliver a professional and approachable customer experience, assisting with queries when required
• De-escalate challenging situations calmly and safely
• Ensure full compliance with health & safety, legal, and client-specific procedures
• Travel between sites as required and support wider security operations

Skills

Observation skills

Decision-making

Communication skills

Flexibility

Customer-facing

Job description

OCS UK & Ireland is seeking professional Retail Area Support Officers for a mobile, multi-site role around Aberdeen. You will deter theft, protect people, property and stock, and deliver strong customer service while travel between sites as required.

The role requires an SIA licence, DBS/BS7858 clearance, a valid UK driving licence, and flexibility for varied shifts across multiple locations. Prior retail security experience is preferred, with a focus on professional conduct and incident