Mobile Response Officer: Alarm Response & Patrols (Flexible Hours)

OCS; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Discounts

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a reliable Mobile Response Officer to support operations across Glasgow, including 4 on 4 off shifts covering days, nights and weekends. You will attend alarm activations, carry out mobile patrols, inspections, and respond to emergencies to protect client premises.

The role requires independent working across multiple sites, strong decision-making, excellent communication, and a calm, professional manner under pressure.

Qualifications

• Must have Right to Work in the UK
• Must pass enhanced DBS and BS7858 security clearance
• A valid SIA Licence
• Full UK Driving Licence with a good driving record
• Strong communication and interpersonal skills
• Ability to work independently and use initiative
• Excellent problem-solving and decision-making abilities
• Flexible working hours including nights, weekends and public holidays

Responsibilities

• Respond promptly to alarm activations and conduct site investigations.
• Perform regular mobile patrols and security checks across assigned locations.
• Complete locking/unlocking procedures and ensure premises are secured.
• Conduct vacant property inspections for insurance compliance.
• Respond to incidents and emergencies, escalating as required.
• Maintain a visible professional presence to deter unauthorized access.
• Accurately complete incident reports and patrol records.
• Communicate updates to clients and Control Room in a timely manner.
• Ensure compliance with Health & Safety and company policies.
• Deliver excellent customer service and maintain client relationships.

Skills

Strong communication

Interpersonal skills

Decision making

Problem solving

Independence

Calm under pressure

Flexible hours

Education

SIA licence (valid)

DBS enhanced clearance

BS7858 security clearance

Job description

OCS UK & Ireland is seeking a reliable Mobile Response Officer to support operations across Glasgow, including 4 on 4 off shifts covering days, nights and weekends. You will attend alarm activations, carry out mobile patrols, inspections, and respond to emergencies to protect client premises.

The role requires independent working across multiple sites, strong decision-making, excellent communication, and a calm, professional manner under pressure.