Mobile Response Officer

Manchester Arndale; United Kingdom; Remote; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a reliable Mobile Response Officer to join our security team. Based on site with shifts across days, nights, weekends and public holidays, you will respond to alarm activations, conduct inspections, and handle incident reporting.

You will hold a valid SIA Licence, a full UK driving licence, and demonstrate strong communication and decision-making abilities under pressure.

Qualifications

• A valid SIA Licence (Essential).
• A full UK driving licence with a good driving record (Essential).
• Flexibility to work various shifts, including nights and weekends.
• Excellent communication and problem-solving skills.
• The ability to work independently and make quick decisions under pressure.

Responsibilities

• Respond promptly to alarm activations and conduct thorough site investigations.
• Perform regular mobile patrols and site checks as directed.
• Complete complex locking and unlocking procedures on our customers sites.
• Ensure all incidents and activities are accurately reported and documented.
• Maintain a visible and professional presence to deter unauthorised activity.
• Communicate effectively with clients, colleagues, and the control room.
• Conducting vacant property inspections to ensure our customers are insurance compliant.

Skills

SIA Licence

UK driving licence

Flexibility

Communication

Problem solving

Decision making

Job description

About The Role:

Location: CO10 5LX

SHIFT PATTERN - Variable Shifts across Days, Nights, Weekends and Public Holidays

We are currently seeking a reliable and professional Mobile Response Officer to join our team. This dynamic role involves attending alarm activations, performing site inspections, and responding to emergencies to ensure the safety and security of our client’s premises.

Responsibilities:

• Respond promptly to alarm activations and conduct thorough site investigations.
• Perform regular mobile patrols and site checks as directed.
• Complete complex locking and unlocking procedures on our customers sites.
• Ensure all incidents and activities are accurately reported and documented.
• Maintain a visible and professional presence to deter unauthorised activity.
• Communicate effectively with clients, colleagues, and the control room.
• Conducting vacant property inspections to ensure our customers are insurance complaint.

Requirements:

• A valid SIA Licence (Essential).
• A full UK driving licence with a good driving record (Essential).
• Flexibility to work various shifts, including nights and weekends.
• Excellent communication and problem-solving skills.
• The ability to work independently and make quick decisions under pressure.

Successful candidates will also be required to undergo screening and vetting (BS7858)

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.