Mobile Communications Technician

Northumbria Police; Ponteland; On-site; GBP 30,000 - 33,000; Part time

Job summary

Northumbria Police is seeking a Mobile Communications Technician in Ponteland to deliver and support mobile communications technologies, including radios, smartphones and related equipment. You will configure devices, diagnose faults, installations, and contribute to projects to keep communications secure and fit for purpose.

This part-time, 18.5 hours per week, fixed-term post with a 12-month secondment is based at Ponteland Police Station.

Responsibilities

• Configure and maintain radios and mobile devices.
• Diagnose and resolve technical issues.
• Support technology refresh and deployment programmes.
• Provide technical advice to users and stakeholders.
• Maintain security, compliance, and operational standards.

Job description

Salary: Band 6, £30,276 - £32,613 per annum (£15,138 - £16,306.50 pro rata) – Please note it is Northumbria Police policy to appoint at the beginning of the band.

Location: Ponteland Police Station

Hours/Contract: 18.5 hours per week, 12-month fixed term / secondment

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Department as a Mobile Communications Technician.

As a Mobile Communications Technician you will deliver and support mobile communications technologies, including handheld and car radios, mobile devices, associated applications, and related infrastructure. The role is responsible for device configuration, fault diagnosis, installations, system maintenance, technical advice, and contributing to projects to ensure communications services remain effective, secure, and fit for purpose.

• Configure and maintain radios and mobile devices.
• Diagnose and resolve technical issues.
• Support technology refresh and deployment programmes.
• Provide technical advice to users and stakeholders.
• Maintain security, compliance, and operational standards.

What you’ll do

Provide specialist support for communications technology, including the configuration, installation, maintenance, repair and upgrade of police radios, smartphones and associated equipment.

Manage the full lifecycle of Airwave terminals, ensuring devices are configured, issued, repaired and accurately tracked in line with national and force policies.

Configure, deploy and support smartphone devices, maintaining accurate records through mobile device management systems.

Deliver guidance and demonstrations on Airwave, ANPR and smartphone equipment, helping users maximise the effectiveness of their technology.

Maintain appropriate stock levels of communications devices and accessories to ensure a responsive and efficient service for operational policing needs.

Just so you know

Candidates with priority status will be given precedence for this role over other applicants.

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Mobile Communications Technician with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum and a Disability Confident Leader. We are committed to offering an interview to disabled applicants who meet the essential criteria for the role. Where application volumes are exceptionally high, we may prioritise those who most closely meet the criteria, applying the same fair approach to all candidates.

If you have a disability, we can make reasonable adjustments to support you throughout the recruitment process. Please contact [e-mail] as early as possible so we can discuss your requirements.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a fixed term role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

Mobile Communications Technician

Company: Northumbria Police

Salary: £15,138 to £16,306 a year, pro rata

Hours: Part-time

Location: Ponteland

Working pattern: On-site

Job type: Temporary

Posting date: 20 Oct 2026

Closing date: 1 Nov 2026

Summary

Salary: Band 6, £30,276 - £32,613 per annum (£15,138 - £16,306.50 pro rata) – Please note it is Northumbria Police policy to appoint at the beginning of the band.

Location: Ponteland Police Station

Hours/Contract: 18.5 hours per week, 12-month fixed term / secondment

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Digital Department as a Mobile Communications Technician.

As a Mobile Communications Technician you will deliver and support mobile communications technologies, including handheld and car radios, mobile devices, associated applications, and related infrastructure. The role is responsible for device configuration, fault diagnosis, installations, system maintenance, technical advice, and contributing to projects to ensure communications services remain effective, secure, and fit for purpose.

• Configure and maintain radios and mobile devices.
• Diagnose and resolve technical issues.
• Support technology refresh and deployment programmes.
• Provide technical advice to users and stakeholders.
• Maintain security, compliance, and operational standards.

What you’ll do

Provide specialist support for communications technology, including the configuration, installation, maintenance, repair and upgrade of police radios, smartphones and associated equipment.

Manage the full lifecycle of Airwave terminals, ensuring devices are configured, issued, repaired and accurately tracked in line with national and force policies.

Configure, deploy and support smartphone devices, maintaining accurate records through mobile device management systems.

Deliver guidance and demonstrations on Airwave, ANPR and smartphone equipment, helping users maximise the effectiveness of their technology.

Maintain appropriate stock levels of communications devices and accessories to ensure a responsive and efficient service for operational policing needs.

Just so you know

Candidates with priority status will be given precedence for this role over other applicants.

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Mobile Communications Technician with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum and a Disability Confident Leader. We are committed to offering an interview to disabled applicants who meet the essential criteria for the role. Where application volumes are exceptionally high, we may prioritise those who most closely meet the criteria, applying the same fair approach to all candidates.

If you have a disability, we can make reasonable adjustments to support you throughout the recruitment process. Please contact [e-mail] as early as possible so we can discuss your requirements.

If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Terms of appointment

This is a fixed term role subject to a six-month probationary period.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

Please note if you are interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.