Mobile Branch Manager)

Timpson Ltd; Husbands Bosworth; Remote; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card (up to 90% off)

Birthday day off

Paid day off for child’s first day at:

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

£100 marriage bonus

Mental health support

Job summary

Johnson’s Dry Cleaners, part of the Timpson Group, is seeking a Mobile Branch Manager to oversee operations across multiple branches. You’ll provide relief coverage, travel across the Hinckley area and surrounding locations, and ensure high standards of customer service and process compliance.

We offer a starting salary of £27,040 per year, rising to £27,560 after a successful trial, plus an uncapped weekly bonus.

Qualifications

• Excellent organisational skills and ability to plan effectively, prioritising when needed.
• Excellent customer service skills and ability to handle diverse clientele.
• Effective time management and ability to meet branch targets.
• Strong written and verbal communication skills for staff and customers.
• Proven ability to lead teams and work with multiple branches.
• Ability to work unsupervised and make sound decisions on the go.
• Analytical thinking and problem-solving in dynamic retail environments.
• Demonstrated prioritisation and objective communication in meetings.

Responsibilities

• Oversee operations in various branches and provide relief coverage as required.
• Ensure adherence to company policies and procedures in line with strategy.
• Collaborate with Area Managers to maintain smooth area operations.
• Promote excellent customer service and positive staff environment.

Skills

Organizational skills

Customer service

Time management

Written & verbal communication

Team leadership

Unsupervised work

Analytical thinking

Prioritisation

Team motivation

Leadership by example

Meetings & planning

Job description

Johnson’s Dry Cleaners
(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson’s Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

This role requires coverage between various branches in the surrounding areas. A full driver's license and mode of transport are essential.

Position:

Mobile Branch Manager

Location:

Hinckley covering Coventry Leicestershire Northamptonshire and other locations travel expenses are paid.

Job Type:

Permanent / Full Time

Pay:

Starting at £27,040 per annum, increasing to £27560 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours:

40 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to oversee operations in various branches, providing To provide a relief service to any branch within your area in the event of a colleague’s absence. To ensure the correct policies and procedures are complied with in line with company strategy to ensure an excellent service is provided to the customers and promote a positive working environment for the colleagues, with correct training and assessment.

As a mobile Manager you will be required to operate flexibly across a broad range of activities in support of the Company’s continuing need to adapt to change and to provide a first class service to its customers. You will be required to work closely with Area Managers and Area Development Managers to ensure effective running of the area.

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed.

• Excellent organisational skills and ability to plan effectively highlighting the ability to prioritise accordingly.
• Excellent customer service skills.
• Effective Time Management skills.
• Excellent written and verbal communication skills.
• Team Player / Leader.
• Ability to work unsupervised
• Analytical and Problem solving skills.
• Clearly demonstrate the ability to prioritise.
• Demonstrate team spirit and provide motivation among staff and the field team.
• Set standards by leading by example.
• Clearly demonstrate and communicate plans and objectives in meetings.

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

We look forward to meeting you!