Trainee Mobile Manager

Timpson-Ltd; Coventry; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card

Birthday day off

Paid day off for child’s first day at/

Annual salary reviews

Regular social events

£1000 weekly lottery draws

Excellent promotion prospects

Ongoing skills training

£100 marriage bonus

Mental health support

24-hour helpline

Job summary

Johnson's Dry Cleaners, part of Timpson Group Limited, is seeking a Mobile Branch Manager in Coventry. You will oversee operations across branches and provide relief coverage as needed, ensuring excellent service and training across the area.

The role requires flexibility, strong customer service, and the ability to work with Area Managers to maintain high standards while supporting colleagues.

Qualifications

• Experience in retail or hospitality preferred.
• Strong customer service and communication skills.
• Ability to manage multiple branches and support field teams.

Responsibilities

• Oversee operations across multiple mobile branches.
• Provide relief coverage for branches within the area.
• Ensure policies and procedures align with company strategy and training.

Skills

Customer service

Team leadership

Branch flexibility

Organizational skills

Job description

Johnson's Dry Cleaners

Part of Timpson Group Limited

Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson's Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Position: Mobile Branch Manager

Location: Coventry (and surrounding area)

Job Type: Permanent / Full Time

Pay:

Starting at £26,832 per annum, increasing to £27,248 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours:

40 hours over 5 days, including weekends, with some overtime available when trained.

Job Description:

Your day-to-day responsibilities will be to oversee operations in various branches and to provide a relief service to any branch within your area in the event of a colleague's absence. To ensure the correct policies and procedures are complied with in line with the company strategy to ensure an excellent service is provided to the customers and promote a positive working environment for the colleagues, with correct training and assessment.

As a mobile manager, you will be required to operate flexibly across a broad range of activities in support of the Company's continuing need to adapt to change and to provide a first-class service to its customers. You will be required to work closely with Area Managers and Area Development Managers to ensure the effective running of the area.

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer:

Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child's first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• and more!

Who We're Looking For:

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed.

• Excellent organisational skills and ability to plan effectively highlighting the ability to prioritise accordingly.
• Excellent customer service skills.
• Effective Time Management skills.
• Excellent written and verbal communication skills.
• Team Player / Leader.
• Ability to work unsupervised
• Analytical and Problem solving skills.
• Clearly demonstrate the ability to prioritise.
• Demonstrate team spirit and provide motivation among staff and the field team.
• Set standards by leading by example.
• Clearly demonstrate and communicate plans and objectives in meetings.

Who We Are:

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

We look forward to meeting you!