MM/PP SAP Support

bluewaveSELECT; United Kingdom; Remote; GBP 52,000 - 78,000; Full time

Job summary

bluewaveSELECT is seeking an SAP Support Specialist to join a global SAP environment. You will provide 2nd-level support for SAP S/4HANA modules in FI/CO, MM/SD, and manufacturing, focusing on issue resolution and user satisfaction.

The role requires ITIL-aligned incident and change management, collaboration with global process experts, and documentation of solutions. You will contribute to Public Cloud rollouts and expand SAP knowledge across modules.

Qualifications

• Hands-on experience with SAP S/4HANA in a support or operations role.
• Solid understanding of ITIL processes and incident management tools.

Responsibilities

• Provide 2nd-level support for SAP S/4HANA in FI/CO, MM/SD, WM, and PP/PM.
• Troubleshoot and resolve functional issues with a focus on user satisfaction.
• Operate in an ITIL-aligned environment handling incidents, service requests and changes.
• Collaborate with global business process experts, consultants, and technical teams.
• Document solutions and support knowledge sharing within the team.
• Support SAP Public Cloud rollouts and related integrations.

Skills

SAP S/4HANA

ITIL processes

English communication

Global collaboration

Job description

SAP Support Specialist

Remote

Full-time | Permanent

Are you ready to make an impact in a global SAP environment? We are looking for an SAP Support Specialist with hands‑on S/4HANA experience to join our dynamic support team. If you’re experienced in Finance, Procurement, Supply Chain, Logistics, or Manufacturing, and thrive in a support‑driven organization, this role is for you.

What You’ll Do:

• Provide 2nd‑level support for business users across SAP S/4HANA in the following areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).
• Troubleshoot and resolve functional issues in SAP modules with a focus on user satisfaction and service levels.
• Work within an ITIL‑aligned support organization, handling incidents, service requests, and change requests.
• Collaborate closely with global business process experts, consultants, and technical teams.
• Document solutions, perform root cause analysis, and support knowledge sharing within the team.
• Support or contribute to SAP Public Cloud rollouts and related integrations.
• Be comfortable learning and supporting other SAP modules as required.

What You Bring:

• Hands‑on experience with SAP S/4HANA in a support or operations role – mandatory.
• Proficiency in at least two of the following functional areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).
• Experience working in an SAP support team or shared service organization.
• Solid understanding of ITIL processes and incident management tools (e.g., ServiceNow, Jira, Remedy).
• Strong analytical and communication skills to liaise with both business and IT stakeholders.
• Good command of English.

Preferred / Nice to Have:

• Experience with SAP Public Cloud environments and BTP.
• Familiarity with other SAP tools and solutions such as SAP Ariba (Procurement), SAP Concur (Travel & Expenses), SAP Integrated Product Development (IPD), SAP Central Invoice Management (CIM), and SAP Cloud ALM (Application Lifecycle Management).
• ITIL Foundation certification.
• Relevant SAP certifications.
• Exposure to SAP Fiori apps, roles, and authorisations