Mitigating Circumstances Coordinator (Fixed Term)

Camwebdir; United Kingdom; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive pension

Generous annual leave

Service-related pay progression

Job summary

University of Cambridge is seeking a two-year fixed-term Coordinator to deliver the administration of examination allowances and adjustments for undergraduate and postgraduate students within the Exam Operations and Mitigating Circumstances team. The role requires excellent interpersonal and communication skills, diplomacy with stakeholders, and meticulous organisation.

The position offers hybrid working with initial in-office probation and exam round duties, including occasional

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work collaboratively as well as independently.
• Diplomatic with a wide range of stakeholders.
• Able to foster positive working relationships.
• Conscientious and contribute to the team's ongoing success.
• Motivated and takes initiative.
• Highly meticulous, accurate and organised.
• Flexible and proactive in approach.
• Adaptable to change.
• Strong organisational and multi-tasking ability.

Responsibilities

• Deliver administration of examination allowances and adjustments for students.
• Process applications for examination access arrangements (reasonable adjustments).
• Support examination allowance processes for postgraduate students.

Skills

Interpersonal skills

Communication skills

Team collaboration

Stakeholder diplomacy

Job description

The Team

Fixed-term: The funds for this post are available until 31 July 2028 in the first instance.

The Exam Operations and Mitigating Circumstances team sit within the Student Administration section of Education Services, supporting the academic purposes of the University. We provide expert administrative support and advice to the University and Colleges relating to the operational delivery of exams and reasonable adjustments for undergraduate and taught postgraduate courses. We also manage the administration of mitigating circumstances and allowances for undergraduate and taught postgraduate students.

About the Role

This is a rewarding opportunity to work within an established, supportive team and will be for two years fixed term. The existing Coordinator will be seconded on to an exciting project within the wider exam team. The role is responsible for delivering the administration of examination allowances and adjustments for students by ensuring that applications for examination access arrangements (reasonable adjustments), including adjusted modes of assessment and supporting the examination allowance process for postgraduate students are processed.

• have excellent interpersonal and communication skills;
• have the ability to work collaboratively as well as independently;
• are positive, helpful, approachable and have a diplomatic manner with a wide range of stakeholders;
• able to foster positive working relationships;
• are conscientious, will contribute to the continuing success of the team;
• are motivated and takes initiative;
• are highly meticulous, accurate and organised;
• are highly flexible and pro-active in approach;
• quick and comfortable to adapt to change;
• have strong organisational skills and multi-tasking ability.

Candidates will be shortlisted and invited to interview based upon these criteria.

Further information is available in the Further Particulars.

Given the demands of the examination cycle, the role requires a flexible approach to working patterns and the ability to adjust priorities when needed. Whilst the Exam Team is supportive of hybrid working, there are periods of time where in office working is non-negotiable. The role holder will be office based during their initial 6-month probation period and for the exam round from April-June. During this time there will also be some Saturday, evening and Bank Holiday working, for which time off in lieu will be granted.

The Exam Team forms part of the Student Administration Service within Education Services and exceptionally, you may be required to work on other tasks within Education Services if there is a change in priorities.

Benefits of working at the University of Cambridge include

• an opportunity to be part of a large, experienced, supportive and collaborative team;
• weekly check in's with your Line Manager and an annual review;
• competitive rates of pay with automatic service-related pay progression and annual cost of living increases;
• excellent pension scheme;
• generous annual leave allowance.

The closing date for applications is Sunday, 2nd August 2026

The expected, in-person, interviews will be held on Monday, 17th August 2026

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.