Mission Operations Engineer

Nominal, Inc; Greater London; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

Nominal, Inc. is seeking a Mission Operations Engineer to bridge software with real-world hardware deployments. You will tailor deployments to high-stakes environments, train users, and drive efficient operation across customer sites.

You will work with data and hardware tools, collaborate with customers, and travel as required to support mission operations and product optimization.

Qualifications

• 4+ years of professional hardware or data engineering experience.
• Experience in propulsion/test stands or satellite mission ops.
• Strong systems thinking and quantitative intuition.
• Excellent communication and influence skills.
• Willing to travel up to 50%.
• UK SC/DV clearance or eligible.

Responsibilities

• Deploy & Integrate: take Nominal's tech to operation on the ground in high-stakes environments.
• Build Relationships & Business: establish deep partnerships and act as account manager and product expert.
• Train & Support: ensure users understand products and can use them fully.
• Enhance & Evolve: feed back insights for continuous product improvement.
• Solve & Streamline: identify issues and fix problems quickly to keep tech ahead.
• Be the Bridge: translate customer needs into solutions and coordinate across teams.

Skills

Proven Engineering Expertise

Communicator & Influencer

Dynamic Leader & Team Player

Project Maestro

Ready to Roll

Security clearance

Tools

SQL

Python

Pandas

Matlab

R

Influx

Grafana

Spark

Polars

Arrow

Kafka

Beam

Flink

DAQs

DDS

Nix

RTOS

MCAP

H5

TDMS

LabVIEW

Simulink

WinPlot

Job description

About Nominal

Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

About the role

• Deploy & Integrate: Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
• Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact and establishing deep, productive partnerships. You’re acting as an account manager and product expert, and important relational and technical capital is on your shoulders.
• Train & Support: You're on the front lines, making sure our users understand our products and can use them to their full potential.
• Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

We're looking for someone with

• Proven Engineering Expertise: 4+ years of professional experience and have worked in the trenches of hardware engineering and/or data engineering. You have firsthand experience in environments like propulsion test stands, satellite mission operations, and flight testing, or you’ll have spent time constructing a data model users can empathize with and helping them turn that data into decisions. Your resume says, "I've built and tested the future."
• Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
• Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
• Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
• Project Maestro: You have a solid track record of turning technical concepts into reality and managing the full cycle from planning to deployment.
• Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
• [Bonus] Security clearance: Active or eligible to obtain UK SC/DV clearance (or equivalent).

Skills that supercharge us

• Customer-facing skills: Experienced operator, customer success leader, and/or technical program manager
• Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Matlab, or R. Bonus if familiarity with Influx, Grafana, Spark, Polars, Arrow, Kafka, Beam, and Flink.
• [Bonus] In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, Simulink, and WinPlot.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.