Mission Operations Engineer

Nominal; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Nominal is seeking a Mission Operations Engineer to integrate their technology into high-stakes environments across the UK. With a focus on building strong client relationships and providing exceptional support, the role requires 4+ years in hardware or data engineering, excellent communication, problem-solving skills, and a willingness to travel up to 50%. The successful candidate will play a vital part in transforming user experiences and driving innovation in various operational settings.

Qualifications

• 4+ years of experience in hardware or data engineering.
• Strong problem-solving and system thinking skills.
• Excellent communication abilities.
• Proven track record in project management.
• Willingness to travel up to 50%.

Responsibilities

• Deploy and integrate Nominal's technology into operational environments.
• Build and manage client relationships for lasting partnerships.
• Train users to maximize product use.
• Provide feedback for product improvements.
• Rapidly address and solve technical issues.
• Function as the crucial liaison between customers and Nominal.

Skills

Customer‑facing skills

Data Engineering Proficiency

Technical Sharpshooter

Dynamic Leader & Team Player

Tools

SQL

Python

Pandas

Matlab

Job description

About Nominal

Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

Mission Operations Engineer

As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

About The Role

• Deploy & Integrate: Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high‑stakes environments perfectly.
• Build Relationships & Business: You’re not just deploying technology; you’re growing Nominal's presence and impact and establishing deep, productive partnerships. You’re acting as an account manager and product expert, and important relational and technical capital is on your shoulders.
• Train & Support: You’re on the front lines, making sure our users understand our products and can use them to their full potential.
• Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Solve & Streamline: See an issue? You’re on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge: You’re the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

We're looking for someone with

• Proven Engineering Expertise: 4+ years of professional experience and have worked in the trenches of hardware engineering and / or data engineering. You have firsthand experience in environments like propulsion test stands, satellite mission operations, and flight testing, or you’ll have spent time constructing a data model users can empathize with and helping them turn that data into decisions. Your resume says, "I've built and tested the future."
• Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you’re all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
• Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
• Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you’re a natural at leading and lifting those around you. You don't just spot problems; you solve them.
• Project Maestro: You have a solid track record of turning technical concepts into reality and managing the full cycle from planning to deployment.
• Ready to Roll: Up to 50% travel? No problem. You’re ready to be where the action is, anywhere, anytime.
• [Bonus] Security clearance: Active or eligible to obtain UK SC / DV clearance (or equivalent).

Skills That Supercharge Us

• Customer‑facing skills: Experienced operator, customer success leader, and/or technical program manager.
• Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Matlab, or R. Bonus if familiarity with Influx, Grafana, Spark, Polars, Arrow, Kafka, Beam, and Flink.
• [Bonus] In‑Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, Simulink, and WinPlot.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.