MINI Sales Consultant: Elite Customer Experience

Porsche Centre Swindon; Hungerford; On-site; GBP 24,000 - 32,000; Full time

Job summary

Deliver an outstanding experience by exceeding our customer expectations throughout their journey with us. Deliver a speedy response to customer enquiries who are seeking to purchase our fantastic new and used vehicles, by managing enquiries through all channels including digital, phone and walk-ins with a consultative approach.

Provide customers with an unrivalled level of customer service from qualification to handover.

Responsibilities

• Deliver an outstanding experience by exceeding our customer expectations throughout their journey with us.
• Deliver a speedy response to customer enquiries who are seeking to purchase our fantastic new and used vehicles, by managing enquiries through all channels including digital, phone and walk-ins with a consultative approach.
• Provide customers with an unrivalled level of customer service from qualification to handover.
• Develop and maintain your knowledge of the MINI products and models through brand and group training.
• Maintain the high standards of MINI and Dick Lovett group.

Job description

Deliver an outstanding experience by exceeding our customer expectations throughout their journey with us. Deliver a speedy response to customer enquiries who are seeking to purchase our fantastic new and used vehicles, by managing enquiries through all channels including digital, phone and walk-ins with a consultative approach.

Provide customers with an unrivalled level of customer service from qualification to handover.