Mini Bar Attendant

Nobu Hotel London Portman Square; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a prestigious hotel as a Mini Bar Attendant, where you will play a vital role in enhancing guest experiences. This position involves ensuring mini bars are fully stocked and maintaining the highest standards of service. You will be responsible for stock management, guest communication, and embodying the values of a world-renowned hospitality brand. With opportunities for growth and a supportive team environment, this role offers a chance to thrive in a dynamic and luxurious setting. If you are passionate about providing exceptional service and want to be part of a vibrant team, this position is perfect for you.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties

Discounted Pilates classes and Wellness treatments

Opportunities to progress within the hotel

Access to Hospitality Action

Up to 33 holiday days through length of service

Cycle to Work Scheme

Season Ticket Loan

Discounts off all food and beverage

Free meals whilst on duty

Qualifications

• Strong customer service skills are essential to ensure guest satisfaction.
• Attention to detail in managing mini bar stock and guest preferences.

Responsibilities

• Replenish mini bars and manage stock rotation effectively.
• Communicate respectfully with guests and uphold hotel standards.

Skills

Customer Service

Communication

Attention to Detail

Job description

£25,850 plus service charge and Benefits

Job Description

THE ROLE

As a Mini Bar Attendant you will be responsible for ensuring all mini bars across the hotel are replenished and fully stocked. You should uphold the highest standards and ensure the guest experience is in line with the Nobu Hotel London Portman Square standards. Your tasks will include but will not be limited to:

• To replenish any missing items across all mini bars as per the refill report.
• Be aware of guest check outs so we know what needs to be refilled on departure.
• To manage the stock rotation on a regular basis and record any expired items or wastage.
• Communicate effectively and respectfully to guests on all levels.
• To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.

BENEFITS OF JOINING OUR TEAM

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts off all food and beverage
• Free meals whilst on duty (also beverages including tea/coffee/cold drinks)
• Flu Vaccinations
• Wellness initiatives

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.