Mini Bar Attendant

InterContinental Hotels Group; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

Join a prestigious hotel in the heart of London as a Mini Bar Attendant, where you will play a vital role in delivering exceptional customer service. This position offers a unique opportunity to work independently while contributing to a positive guest experience. You will be responsible for ensuring that mini bars are well-stocked and organized, conducting inventory checks, and assisting guests with their needs. With a competitive salary and a range of benefits, this role is perfect for those looking to grow within a supportive and dynamic environment. Embrace the chance to be part of a culture that values your individual contributions and inspires professional development.

Benefits

28 days holiday including bank holidays

Free meals on duty

Financial wellbeing app (Wagestream)

Company sick pay

Life insurance

Subsidised childcare support

Professional career development programs

Discounts for hotels and restaurants

Retail discounts from 15,000 stores

Qualifications

• Strong customer service skills to enhance guest experiences.
• Ability to manage inventory and maintain organization.

Responsibilities

• Restock and maintain mini bars in guest rooms to high standards.
• Conduct inventory checks and reorder supplies as needed.
• Provide guests with information and assist with special requests.

Skills

Customer Service

Inventory Management

Organization

Attention to Detail

Education

High School Diploma

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking to for a Mini Bar Attendantto join the team with an immediate start date.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

As our Mini Bar Attendant, you will be responsible for ensuring that hotel room mini bars are consistently stocked, organized, and maintained to the highest standards. This position plays a key role in delivering excellent customer service and creating a positive guest experience. You will be working independently to ensure mini bars are stocked and organized in a timely manner and you are willing to learn new things and work as part of the wider hotel team, we would love to hear from you.

Key Responsibilities as a Mini Bar Attendant

• Restock the mini bar in guest rooms with a variety of beverages, snacks, and other items as required, ensuring that they meet the hotel’s quality standards.
• Maintain a well-organized and visually appealing mini-bar setup, ensuring that all items are in good condition and neatly arranged.
• Conduct regular inventory checks to ensure all mini-bar items are available in adequate quantities and reorder supplies from the storeroom when stock levels are low.
• Maintain accurate records of all mini-bar items and update inventory logs daily.
• Provide guests with information about the mini-bar contents and answer any inquiries or special requests promptly and courteously.
• Assist guests with any special mini-bar arrangements, such as specific beverage preferences or dietary needs.
• Maintain a tidy around the mini-bar and replenish supplies as needed to ensure a fresh, welcoming appearance.

We are committed to offer and provide our Mini Bar Attendants with a competitive salary and a large range of benefits:

• £15.79 per hour(£32,843.20 annual salary) plus paid overtime and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Free meals on duty
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Subsidised childcare support.
• Professional career development with our IHG Leadership programs
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.