Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

Amazon; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Amazon is seeking a detail-oriented Apprenticeships Administrator to support the UK Apprentice Academy team. This role involves managing apprenticeship programs, coordinating with stakeholders, and ensuring smooth execution of training activities. Ideal candidates will have strong organizational skills, experience in data analytics, and a Level 3 qualification or equivalent.

Qualifications

• Proficiency in local language (written and verbal).
• Experience with data analytics to identify issues.
• Experience in apprenticeship administration or coordination preferred.

Responsibilities

• Manage administration of apprenticeship programs from recruitment to completion.
• Update and maintain the Management Information System (MIS) with accurate data.
• Communicate with apprentices, line managers, and stakeholders.

Skills

Data analytics

Organizational skills

Communication

Education

Level 3 qualification or equivalent experience

Tools

MS Office

Job description

Military Spouse - Apprenticeships Administrator, EU Apprenticeships Team

Identyfikator pracy: 2986243 | Amazon UK Services Ltd.

This role is designed for individuals with military experience and/or military spouses/children interested in working in the private sector.

Amazon’s military recruiting team is available to discuss opportunities within Amazon. Thousands of former military personnel are driving innovation and enhancing customer experience.

Are you passionate about helping others develop their careers through apprenticeships? Amazon is seeking a detail-oriented Apprenticeships Administrator to join our UK Apprentice Academy team. You will support the delivery of apprenticeship programs, working directly with apprentices, skills coaches, and stakeholders to ensure smooth execution.

As an Apprenticeships Administrator, you will handle operational tasks supporting the Head of Amazon UK Apprentice Academy, managing administrative processes, maintaining documentation, and serving as a key contact for apprentices and trainers. Strong organizational skills and attention to detail are essential.

Key Responsibilities

1. Manage administration of apprenticeship programs from recruitment to completion
2. Update and maintain the Management Information System (MIS) with accurate data
3. Coordinate End Point Assessment (EPA) preparation with EPAOs and trainers
4. Communicate with apprentices, line managers, and stakeholders
5. Support Skills Coaches in program delivery and issue resolution
6. Track Off-the-Job training hours and apprentice progress
7. Prepare reports on program metrics and attendance
8. Manage Individual Learning Plans and conduct quality checks
9. Coordinate recruitment activities and assessments
10. Support IAG sessions and program launches
11. Process Break in Learning requests and withdrawals
12. Maintain curriculum documentation and learning materials

A Day in the Life

Your day may include preparing EPA documentation, responding to apprentice queries, updating the MIS, coordinating with Skills Coaches, generating attendance reports, and participating in quality assurance activities. You will interact regularly with apprentices, trainers, and managers to ensure smooth program operations.

About the Team

You will join the Amazon EU Apprenticeships team, dedicated to delivering high-quality apprenticeship programs across Europe. Working closely with the UK Apprentice Academy's leadership, you'll be part of a passionate team with over 12 years of experience in apprenticeships, committed to developing talent and creating career opportunities.

Basic Qualifications

• Level 3 qualification or equivalent experience
• Proficiency in local language (written and verbal)
• Experience with data analytics to identify issues
• Proficiency with MS Office (Word, Excel, Outlook)

Preferred Qualifications

• Experience in apprenticeship administration or coordination
• Knowledge of UK apprenticeship standards and funding rules
• Experience with Management Information Systems
• Understanding of ESFA compliance
• Experience with End Point Assessment coordination
• Knowledge of quality assurance in education/training
• Stakeholder management skills in fast-paced environments
• Project coordination experience
• GDPR and data protection knowledge

Amazon is an equal opportunities employer. We value diversity and are committed to inclusive hiring. For workplace accommodations, visit here.