Military Health Scheduling Specialist

Decypher Technologies, Ltd.; Brandon; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

Decypher Technologies, Ltd. is seeking a Medical Clerk to provide comprehensive administrative and patient scheduling support in a military healthcare setting.

You will coordinate medical appointments, maintain patient records, and ensure HIPAA compliance while delivering professional customer service. Based in healthcare facilities serving service members and families, the role involves using government systems, handling referrals, recalls, and appointments across primary and specialty care,

Qualifications

• 1 year medical office experience or 2 years in administrative role with MS Word/Excel/PowerPoint.
• Knowledge of HIPAA compliance and medical office workflows.

Responsibilities

• Coordinate and schedule primary, specialty, and subspecialty medical appointments in MHS GENESIS, including patient eligibility verification, referrals, rescheduling, and cancellations.
• Maintain accurate patient records, provider schedules, appointment templates, and medical documentation while ensuring HIPAA, TRICARE, and military regulations.
• Support Primary Care Managers by managing patient panels, provider templates, appointment access standards, recalls, and clinic readiness priorities.
• Perform medical administrative support, including data entry, records management, correspondence, report preparation, and office automation using government computer systems.
• Provide professional customer service by answering office phone lines, communicating with patients and healthcare staff, coordinating follow-up care, and resolving scheduling and administrative inquiries.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Education

Basic Life Support (BLS)

Job description

Decypher Technologies, Ltd. is seeking a Medical Clerk to provide comprehensive administrative and patient scheduling support in a military healthcare setting.

You will coordinate medical appointments, maintain patient records, and ensure HIPAA compliance while delivering professional customer service. Based in healthcare facilities serving service members and families, the role involves using government systems, handling referrals, recalls, and appointments across primary and specialty care,