Midlands Area Manager: Field Ops & Customer Excellence

TCFM; Birmingham; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Annual Bonus

Free gym membership

Pension scheme

Private Health Insurance

Car allowance

Job summary

TC Facilities Management is seeking an experienced Area Manager to oversee a portfolio of sites across the Midlands. Based within the Birmingham/Coventry/Leicester area, you will manage day-to-day operations, ensure service delivery, build client relationships and lead on-site teams.

If you thrive in a fast-paced environment, enjoy field-based leadership and delivering high standards, this permanent role offers a £38,000 annual salary plus a company vehicle or car allowance, plus bonus and

Responsibilities

• Carrying out regular, structured site visits to ensure standards are maintained and expectations are exceeded
• Building and maintaining strong, open relationships with our customers
• Coaching and supporting on-site teams to deliver outstanding service
• Managing rotas and reviewing hours to ensure budgets are maintained
• Leading on recruitment, onboarding and training across your area
• Reviewing audits, identifying areas for improvement and implementing action plans
• Ensuring colleagues have the tools, training and support they need to succeed
• Making sure all company policies, processes and compliance standards are followed

Job description

TC Facilities Management is seeking an experienced Area Manager to oversee a portfolio of sites across the Midlands. Based within the Birmingham/Coventry/Leicester area, you will manage day-to-day operations, ensure service delivery, build client relationships and lead on-site teams.

If you thrive in a fast-paced environment, enjoy field-based leadership and delivering high standards, this permanent role offers a £38,000 annual salary plus a company vehicle or car allowance, plus bonus and