Middle Office Operations Senior Associate

JPMorgan Chase & Co.; Greater London; Presencial; GBP 60 000 - 85 000; Tempo integral

Resumo da oferta

JPMorgan Chase & Co. in London is seeking a Middle Office Operations Senior Associate to provide operational oversight, perform daily controls, and support clients across our global network.

You will partner with Structuring, Trading and Technology teams across the firm's footprint to drive process improvements and ensure accurate client reporting.

Qualificações

• Knowledge of Equities, Derivatives, Fixed Income, Options and Futures.
• Proficient with Excel; Word and PowerPoint experience recommended.
• Collaborate effectively with cross-functional global teams.
• Communicate clearly and professionally with stakeholders.
• Analyze processes and drive efficiency improvements.
• Self-starter, results-driven and control-minded.
• Ability to multi-task and prioritize under pressure.
• Strong numerical, analytical and problem-solving skills.
• Deliver high level of customer service.
• Maintain attention to detail and follow-through on exceptions.
• Support initiatives across multiple streams (infrastructure, regulations, controls).

Responsabilidades

• Act as primary contact for addressing and resolving client queries and escalate as needed.
• Reconcile trades in daily reports vs internal bookings and investigate breaks.
• Reconcile prices and identify price exceptions, including BBG levels.
• Verify pricing data prior to distribution of daily client reports.
• Coordinate with global Trading and Middle Office teams for trade capture.
• Reconcile corporate actions and ensure correct event bookings.
• Reconcile dividends and manage reporting details.
• Set up, amend, and terminate indices per stakeholder requests.
• Monitor publications and perform reconciliations to ensure accuracy; send MIS.
• Seek opportunities to automate manual processes where feasible.
• Manage mailbox and respond to stakeholders promptly.

Conhecimentos

Financial products knowledge

Excel proficiency

Cross-functional collaboration

Clear communication

Analytical skills

Self-starter

Multitasking

Numerical skills

Customer service

Attention to detail

Process improvement

Ferramentas

Excel

Word

PowerPoint

Descrição da oferta de emprego

Join Nexus Middle Office Team and provide operational oversight, run daily controls, support clients and partner globally! You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration.

As a Middle Office Operations Senior Associate in the Nexus Middle Office Team, you will support the continuous growth of the Nexus business, working in a fast-paced innovative environment, performing daily controls and processes, liaising with internal and external clients and key stakeholders, and partnering closely with Structuring, Trading and Technology teams across our global footprint

The Nexus Middle Office Team supports the Nexus Platform Business, whose product offering allows clients to obtain synthetic exposure to a discretionarily managed portfolio utilizing J.P. Morgan's most advanced technology and operations (transactional, settlement, reporting). It allows investors to manage and create their own dynamic strategies which can reference a wide range of assets on 60+ markets, leveraging J.P. Morgan's access and infrastructure.

Job Responsibilities

• Act as the primary point of contact for addressing and resolving client queries, ensuring timely responses and escalation to key stakeholders
• Reconcile trades in daily reports vs internal bookings and investigate breaks
• Reconcile prices to identify and rectify price exceptions, including reconciliation of BBG published levels
• Verify pricing data prior to distribution of daily reports to high-priority clients
• Coordinate with global Trading and Middle Office teams to ensure successful trade capture and clear trade booking exceptions
• Reconcile corporate action events and ensure event instructions are accurately and swiftly booked
• Reconcile dividends and manage dividend details to ensure accuracy in client reporting
• Set up, amend, and terminate indices based on stakeholder requests
• Monitor publications and perform reconciliations (Primary/Secondary/Tertiary/Quaternary) to ensure levels are correct and send daily MIS
• Seek opportunities to automate manual processes wherever feasible
• Manage the mailbox and respond to stakeholders in a timely manner

Required qualifications, capabilities and skills

• Demonstrate knowledge of financial products such as Equities, Derivatives, Fixed Income, Options, and Futures
• Use Excel confidently (with good working knowledge of Word and PowerPoint)
• Work effectively with cross-functional teams globally
• Communicate clearly and professionally with internal and external stakeholders
• Analyze processes and suggest improvements to drive efficiencies
• Operate as a motivated self-starter who is results-driven and control-minded
• Multi-task and priorities effectively while working under pressure
• Apply strong numerical, analytical, and problem-solving skills
• Deliver a consistently high level of customer service
• Maintain strong attention to detail and follow-through on exceptions
• Support initiatives and projects across multiple streams (infrastructure, regulations, controls, etc.)

Preferred qualifications, capabilities and skills

• Bring previous trade support and/or control function experience
• Experience with automation tools such as Alteryx and/or Tableau