FX Services Middle Office Associate

Aumni; Bournemouth; On-site; GBP 45,000 - 70,000; Full time

Job summary

J.P. Morgan is seeking an FX Services Middle Office Associate to support the Execution Trading desk by ensuring accurate trade capture, timely reconciliations, and robust controls in a fast-paced environment.

You will work with Front Office, Back Office, and control teams to resolve issues and maintain documentation, while contributing to management reporting and compliance. This role emphasizes attention to detail, proactive collaboration, and ownership of tasks within established control

Qualifications

• Experience in Operations, Middle Office, or Trade Support with understanding of the front-to-back trade lifecycle.
• Strong knowledge of FX and/or derivatives products and associated risks; detail-oriented and able to work under high volumes.

Responsibilities

• Capture FX trades and process amendments and cancellations accurately within required timeframes.
• Complete daily controls and reconciliations; investigate and resolve breaks and exceptions including front-to-back reconciliations.
• Resolve deal-related queries from Front Office and Back Office; escalate issues and track themes.
• Produce management information reporting and KPI decks; support small change initiatives and regulatory controls.

Skills

Operations

Middle Office

Trade Support

FX knowledge

Analytical thinking

Tools

Microsoft Excel

PowerPoint

Job description

Join FX Services Middle Office and support a business that provides foreign exchange services across JPMorganChase. In this role, you will help reduce operational and financial risk by ensuring accurate trade capture, completing key controls, and resolving exceptions in a fast-paced trading environment. You will partner closely with Trading, Product, Technology, and control teams to deliver strong outcomes and maintain a robust control framework. If you are detail-oriented, proactive, and enjoy problem-solving, this role offers meaningful exposure and development.

As an FX Services Middle Office Associate, you will support the FX Services Execution Trading desk by ensuring trades are captured accurately, reconciliations and controls are completed on time, and exceptions are investigated and resolved. You will manage queries across Front Office and Back Office partners, maintain process discipline and documentation, and contribute to management information reporting. You will also support small change initiatives and ensure adherence to regulatory, compliance, and control requirements.

Job responsibilities

• Capture FX trades and process amendments and cancellations accurately and within required timeframes
• Complete daily controls and reconciliations and investigate and resolve breaks and exceptions, including front-to-back reconciliations, rate tolerance checks, and static data controls
• Resolve deal-related queries from Front Office, Back Office, and clients, escalating issues appropriately and tracking recurring themes
• Monitor client setup and requirement changes and support updates to processes and reference data
• Maintain strong process discipline through accurate documentation, evidence retention, and adherence to control procedures
• Partner with Trading, Business Management, Product, Technology, and Business Control teams to support business-as-usual delivery and small change initiatives
• Produce operational management information, including volumes and amendments/cancellations, and contribute to KPI and control reporting
• Manage a changing daily workload while meeting deadlines and control cut-offs

Required qualifications, capabilities, and skills

• Experience in Operations, Middle Office, or Trade Support (or relevant internship/placement) with understanding of the front-to-back trade lifecycle
• Working knowledge of FX and/or derivatives products and operational risk concepts, with a strong willingness to learnStrong attention to detail and comfort working with high volumes and tight deadlines
• Strong written and verbal communication skills with the ability to collaborate across stakeholder groups and escalating issues when needed
• Strong analytical and problem-solving skills to investigate breaks, identify drivers, and support remediation
• Proactive and self-driven approach with clear ownership of tasks
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Strong organization skills with the ability to prioritize in a fast-paced environment
• Team-oriented, flexible, and comfortable working within defined controls and procedures

Preferred qualifications, capabilities, and skills

• Experience supporting FX trading or execution environments
• Experience producing operational reporting and supporting KPI/control decks
• Familiarity with Visio (beneficial but not required)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Support FX Services execution trading by ensuring accurate trade capture, reconciliations, controls, and stakeholder issue resolution.