Middle Office Manager

Verto; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Insurance

Health and wellness benefits

Yearly salary review

Udemy library access

Budget for professional development

Work-From-Anywhere

Global offices exposure

Team social events

Pension scheme

Flexible work arrangements

Exposure to global teams

Location benefits

Job summary

Verto seeks a strategic and highly experienced Middle Office Manager to lead and scale our treasury and payment liquidity operations globally. Reporting to the Director of Middle Office and Banking, you will be responsible for end-to-end management of our treasury and FX risk frameworks.

You will direct liquidity strategy, oversee risk controls, and lead a team of analysts while ensuring regulatory compliance.

Qualifications

• Minimum 5 years in a Middle Office, Treasury, or Operational Risk role within fintech, payments, or investment banking.
• Proven track record of building or maturing high‑performing teams in a fast‑paced environment.
• Mastery of FX concepts (Spot, Forward, Swaps) and cross‑border payment settlements.
• Deep understanding of operational and market risks with strong risk controls.
• Strong data analysis skills and ability to translate data into strategy.
• Excellent stakeholder management and negotiation capabilities.

Responsibilities

• Direct the global payment liquidity and treasury strategy across currencies and jurisdictions.
• Design and implement FX trade risk management policies and controls.
• Oversee safeguarding of customer funds and regulatory compliance.
• Lead, mentor, and develop the Middle Office Analyst team.
• Oversee reconciliations of treasury funds and credit facilities; escalate variances.
• Collaborate with Trading Desk, Finance, and Product for revenue reporting and audits.
• Manage relationships with banking partners and liquidity providers.
• Approve OTC credit line requests and monitor credit exposure.
• Drive automation of Middle Office workflows to reduce manual risk.
• Produce MI and data analyses on currency exposure and P&L variances.

Skills

FX knowledge

Treasury

Liquidity management

Stakeholder management

Data analysis

Communication

Problem solving

Tools

TMS

ERP systems

Job description

About Verto

At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth.

What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn’t determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising this crucial need; we're backed by world‑class investors including Y‑Combinator, Quona, and MEVP. With Verto receiving the Milken‑Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted’s fastest‑growing UK tech companies, we are building a seamless cross‑border payment future. Join us as we continue to grow and transform global finance.

Role Overview

We are seeking a strategic and highly experienced Middle Office Manager to lead and scale our Middle Office function. Reporting to the Director of Middle Office and Banking, you will be responsible for the end‑to‑end management of Verto’s treasury and payment liquidity, FX trade risk frameworks, Trading Desk support.

What You'll Be Doing

• Strategic Treasury Leadership: Direct the global payment liquidity and treasury strategy to ensure all daily settlement requirements are met across multiple currencies and jurisdictions.
• Risk Framework Ownership: Design and implement robust FX trade risk management policies, ensuring the business remains protected against market volatility and counterparty risk.
• Safeguarding & Compliance: Maintain ultimate oversight of daily customer funds safeguarding and partner credit line obligations, ensuring 100% compliance with regulatory standards.
• Team Management: Lead, mentor, and develop the Middle Office Analyst team, setting high performance standards and fostering a culture of continuous improvement.
• High-Level Reconciliations: Oversee the integrity of treasury funds and credit facility positions, acting as the final point of escalation for complex variances or liquidity gaps.
• Stakeholder Management: Serve as the primary Middle Office liaison for the Trading Desk, Finance, and Product teams. Collaborate with Finance on revenue reporting and audit requirements.
• Relationship Management: Manage and optimize relationships with external banking partners and liquidity providers regarding credit facilities and trade settlements.
• Credit & Exposure Monitoring: Approve and monitor OTC customer credit line requests, managing the business's total open credit exposure and internal liquidity line usage.
• Process Architecture: Drive the automation of Middle Office workflows, identifying and implementing system improvements to reduce manual intervention and operational risk.
• Reporting: Deliver executive-level management information (MI) and data analysis regarding currency exposure, P&L variances, and operational efficiency.

What You Need

• Experience: Minimum 5 years of experience in a Middle Office, Treasury, or Operational Risk role within a fintech, payments company, or investment bank
• Leadership: Proven track record of managing and developing high-performing teams in a fast-paced environment.
• Domain Expertise: Mastery of FX concepts (Spot, Forward, Swaps and etc), liquidity management, and the mechanics of cross-border payment settlements.
• Risk Acumen: Deep understanding of operational and market risks, with experience building or enhancing risk control frameworks.
• Analytical Rigor: Advanced proficiency in data analysis; ability to translate complex datasets into actionable strategic insights.
• Communication: Exceptional stakeholder management skills, with the ability to influence senior leadership and negotiate with external partners.
• Problem Solving: A proven ability to troubleshoot systemic issues and implement long‑term scalable solutions.

What We'd Like To See

• Prior experience in a high-growth scale-up environment where you built or significantly matured the Middle Office function.
• Experience with Treasury Management Systems (TMS) or the implementation of automated reconciliation tools.
• A "builder" mindset: someone who is comfortable with ambiguity and eager to create the blueprint for our future operations.

Perks

• Insurance paid by the company
• Health and wellness benefits (with specific added benefits depending on the location of the role)
• Yearly salary review based on inflation, personal and business performance
• Access to entire Udemy’s library
• Budget for professional development courses
• Work-From-Anywhere policy for certain durations
• Integration programme (opportunity to work from our global offices)
• Regular team social events
• Pension scheme (depending on the role location)
• Flexible work arrangements
• Exposure to work with globally distributed teams
• Location specific benefits like car lease policy, cycle to work, gym membership, etc.

You’ll Fit Right In If You

• Love asking "why?"
• Value solving problems over just completing tasks
• Understand sync vs. async communication practices
• Thrive in ambiguity and change
• Actively seek feedback
• Prioritise impact over activity
• Are fun to work with - we love good humour!

Culture

• Our Core Values: These values reflect our focus, energy, and shared expectations.
• Industry Competitive Compensation & Benefits: We reward employees for their value to the business with competitive compensation and benefits across all locations. This includes performance-based salary reviews, comprehensive health and wellness benefits, generous paid time off, and flexible working arrangements to support your career and life.

Diversity & Inclusion at Verto

Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.