Mid-Market Account Executive

TOPdesk; Greater London; Hybrid; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work

Learning budget

Pension up to 8%

Maternity & paternity leave

Private health insurance

Cycle-to-work

Techscheme

Sick days

Parental leave

Annual leave 26 days + birthday off

Employee assistance program

Career support

Team outings

Perkbox

Job summary

TOPdesk London is growing and recruiting an Account Executive to drive new business across the UK & Ireland. This quota-carrying role suits someone with a proven SaaS sales closing record and a modern sales methodology.

Internally titled Business Development Manager, the role mirrors Account Executive responsibilities with full-cycle deals from qualification to signature, plus hybrid working and a strong learning budget.

Qualifications

• 2-3+ years closing experience in SaaS sales.
• Demonstrated track record of hitting/exceeding targets.
• Structured sales methodology training (MEDDIC, SPICED, MEDDPICC or equivalent).
• Experience running technical demos and managing objections across multiple stakeholders.
• Experience navigating procurement, tender and contract processes.
• Excellent written, verbal, and presentation communication skills.
• Self-directed, accountable, and outcome-focused.

Responsibilities

• Own a pipeline of new business opportunities from demo to close with quota responsibility.
• Partner with BDR and Marketing to maintain a healthy pipeline.
• Run demos with technical credibility and handle objections in live settings.
• Lead multi-stakeholder conversations across departments and industries.
• Navigate tenders and contracts to close complex deals.
• Collaborate cross-departmentally representing customer and business interests.
• Mentor and coach junior team members as a senior team member.

Skills

Closing SaaS deals

Hunter mentality

MEDDIC/SPICED/MEDDPICC

Technical demos

Procurement & tender navigation

Stakeholder communication

Accountability & ownership

Job description

TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.

Job Description

TOPdesk London is growing, and we’re looking for a proven closer to join our sales team as an Account Executive, driving new business across the UK & Ireland.

This is a quota-carrying role for someone who already has a track record of consistently hitting or exceeding target in a SaaS sales environment, is fluent in a modern sales methodology, and knows how to run a full-cycle process from qualified pipeline through to signature.

Please note: internally this role is titled Business Development Manager, but the responsibilities and seniority are equivalent to an Account Executive

What you’ll do

• Own a pipeline of new business opportunities from demo stage through to close, with full accountability for hitting quota
• Partner with our BDR and Marketing teams – and generate your own pipeline where it counts – to keep a healthy, qualified pipeline
• Run demos with genuine technical credibility, handling objections and problem-solving live
• Lead strategic, multi-stakeholder conversations across different departments, seniority levels, and industries
• Navigate tender processes and contract negotiations to close complex deals
• Work cross-departmentally representing customer and business interests in equal measure
• From time to time, mentor and coach junior team members as a senior member of the sales team

Qualifications

Are you our new Account Executive?

• 2-3+ years of solid closing experience in SaaS sales, with a demonstrable history of hitting and/or exceeding target
• A genuine hunter mentality – you build pipeline as naturally as you close it
• Trained in and actively using a structured sales methodology (MEDDIC, SPICED, MEDDPICC, or equivalent)
• Comfortable running technical demos and objection-handling across multiple stakeholder types within an organisation
• Comfortable navigating procurement, tender, and contract processes
• Exceptional communication skills including written, verbal, and in presentation
• Self-directed, accountable, and comfortable owning outcomes rather than just activity

Additional Information

What you do it for

• Base salary of £60k - £70k, with total on-target earnings £96.5k - £113k (approx.) – commission is uncapped, with accelerators for over-performance
• Hybrid, flexible working and healthy work-life balance
• Learning budget equivalent to 10% of your basic salary
• Generous pension scheme with company contributions up to 8%
• Enhanced maternity & paternity leave
• Private health insurance options
• Cycle-to-work scheme and Techscheme
• 15 fully paid sick days, 5 days paid parental/carer leave, and 2 volunteering days
• 26 days of paid annual leave (plus public holidays) and your birthday off
• Employee Assistance Program for you and your family
• Unlimited career support
• Team outings & rewards, Perkbox membership, & office with foosball, darts, ping-pong, and a gym
• Wanna know more about us? Check out a bit about our software, company culture, or drop us a message with any questions.