Microsoft System Administrator

Shaw Daniels Solutions; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for dynamic Microsoft 365 Administrators to join their team. This exciting remote role involves managing user accounts, overseeing Exchange and SharePoint services, and ensuring compliance with organizational policies. Ideal candidates will have a strong customer focus and hands-on experience in Microsoft 365 administration. You'll play a crucial role in enhancing user experience and resolving issues proactively. If you're ready to make a significant impact in a forward-thinking environment, this opportunity is for you!

Qualifications

• Hands-on experience in Microsoft 365 administration is essential.
• Proactive approach to resolving issues and enhancing user experience.

Responsibilities

• Create and manage users and groups in Microsoft 365.
• Administer Exchange Online and SharePoint Online services.
• Monitor OneDrive for Business content and permissions.

Skills

Microsoft 365 Administration

Customer-Centric Skills

Incident Management

Proactive Problem Solving

Education

Relevant IT Certification

Tools

Microsoft OneDrive

Exchange Online

SharePoint Online

Job description

M365 Administrator

Location: Remote with occasional travel

Requirement: Security Clearance

Positions Available: Up to 3

Our clients are seeking Level 1.5 to Level 2 Microsoft 365 Administrators to join their team. This role is ideal for individuals with experience akin to tech bar support, who possess strong customer-centric skills and the ability to handle day-to-day incident management effectively.

Key Responsibilities

• Create and manage users and groups (e.g., distribution lists, security groups, shared mailboxes).
• Administer global application settings, including email, sites, and Office suite.
• Define and manage user password policies and expiration settings.
• Oversee organisational profiles and release preferences.
• Control user access levels for the Microsoft 365 Admin Center.
• Monitor and manage enterprise license availability.
• Microsoft OneDrive for Business:
• Monitor content volume stored in the tenant.
• Analyse permissions to ensure compliance with organisational policies.
• Assist end users with OneDrive sync client management.
• Manage internal and external access, delegation, and enablement for OneDrive.
• Exchange Online Services:
• Create and manage recipients, mailboxes, and mailbox-related settings (e.g., size, archival).
• Administer distribution lists and security groups via the O365 admin portal.
• Address Microsoft Outlook-related issues for desktop, web, and mobile clients.
• SharePoint Online Services:
• Manage SharePoint tenant configurations and settings.
• Administer SharePoint Online sites, including creation, deletion, and Level 2 issue resolution.
• Restore deleted sites and collections.
• Perform site management tasks, such as moving/copying content within libraries and lists.
• Create new site collections, sites, lists, and libraries.
• Troubleshoot out-of-the-box features and resolve end-user queries.

Requirements

• Hands-on experience in Microsoft 365 administration.
• A proactive approach to resolving issues and improving user experience.
• Security Clearance or the ability to obtain it promptly.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Media and Software Development