Microsoft Dynamics 365 Support & Development Consultant

Version 1; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly Profit Share

Career Progression & Mentorship

Flexible/Remote Working

Pension

Private Healthcare

Life Assurance

Employee Discounts

Gym Discounts

Bike to Work

Wellbeing Programs

Educational Assistance (AWS, Microsoft

Excellence Awards

Community Initiatives

Job summary

Version 1 is seeking a Microsoft Dynamics 365 Support & Development Consultant to join our Services Reliability Group. You will design and deliver Dynamics/Power Platform solutions for mid-to-enterprise clients, working across multiple sectors.

You will develop plugins and workflows, engage with clients, manage projects in a managed services environment, and help plan upgrades and migrations, while applying ITIL-aligned practices.

Qualifications

• Strong knowledge of the Microsoft Dynamics 365/CRM platform and core technologies.
• Hands-on experience developing Plugins, Custom Workflow Activities, and integrations using .NET.
• Proficient with the Microsoft Power Platform, including Power Automate and Dynamics 365 Customer Experience modules.
• Demonstrated ability to manage and engage clients effectively.
• Experience working within a managed services environment.
• Some experience in an applications management, support or development role.
• Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes.
• Proven leadership skills with the ability to manage multiple projects simultaneously.
• Strong ability to scope, document, and translate business requirements into clear technical tasks and deliverables.

Responsibilities

• Drive business development and contribute to growth of Microsoft capability.
• Design, develop, and deliver Dynamics and Power Platform solutions.
• Plan upgrades and migrations and provide consult/develop/support.
• Translate business requirements into clear technical tasks and deliverables.
• Engage with clients and manage multiple projects in a managed services environment.

Skills

Dynamics 365/CRM

Power Platform

Plugins & Workflows

.NET

Client Engagement

Managed Services

ITIL/SLA

Leadership

Requirements Analysis

Documentation

Job description

Microsoft Dynamics 365 Support & Development Consultant

• Full-time
• Department: Services Reliability Group

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’rean award-winning employer reflecting how our employees are at the very heartof whatwe do:

• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’rea corevalues drivencompany, we hire people who share our values, and we reward those who display and foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!.

Do you have a passion for Microsoft?

Well, now is a great opportunity for you to grow your career! You’ll be responsible for business development, solution design/development and contributing to the continued growth of our Microsoft capability. You’ll deliver business solutions on Dynamics and the Power Platform for mid to enterprise-level organisations, across multiple sectors, gaining a valuable breadth of experience along the way. This is a great opportunity to progress your existing skills with a leading Microsoft Partner, working with cutting‑edge technologies. You will be participating in the planning, design & delivery and support of Dynamics solutions either as development or utilising out-of-the-box Dynamics features. You will also be involved in planning for upgrades and migrations and Consult/Develop/Support – covering all aspects, product support, development, demonstrations, analysis and implementation. On a daily basis, you will be using your abilities to combine your technical skills, creativity and customer focus to assist in supporting our customers and developing solutions ensuring they get the best out of their Microsoft Dynamics implementation.

• Strong knowledge of the Microsoft Dynamics 365/CRM platform and its core technologies
• Hands‑on experience developing Plugins, Custom Workflow Activities, and integrations using .NET
• Proficient with the Microsoft Power Platform, including Power Automate and Dynamics 365 Customer Experience modules
• Demonstrated ability to manage and engage clients effectively
• Experience working within a managed services environment
• Some experience in an applications management, support or development role
• Strong working knowledge of IT service management practices, SLAs, and ITIL-aligned processes
• Proven leadership skills with the ability to manage multiple projects simultaneously
• Strong ability to scope, document, and translate business requirements into clear technical tasks and deliverables

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectivelybenefitfrom a share of our company's profits
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
• Financial Wellbeing initiativesincluding;Pension, Private Healthcare Cover, Life Assurance, Financialadviceand an Employee Discount scheme
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
• Educationalassistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

Version 1 is an equal opportunities employer

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process,please contact [emailprotected] at Version 1. We will consider all requests carefully,respectfullyand confidentially.