MI & Reporting Manager

Network Plus; Clydach; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Job summary

A leading utility provider in Clydach is seeking an MI and Reporting Manager to lead the development and delivery of performance dashboards and compliance reporting. This role focuses on ensuring data-driven decision-making and operational transparency. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate insights effectively. A competitive salary and full benefits package are offered.

Qualifications

• Meticulous approach to identifying and correcting anomalies in reporting.
• Ability to manage workload and prioritize tasks to meet deadlines.
• Interpersonal skills for effective collaboration and delivery of solutions.
• Ability to analyze complex data and identify discrepancies.
• Strong verbal and written communication for interpreting client requirements.
• Familiarity with network hardware configuration and troubleshooting.
• Tackling problems from different angles and making quick decisions.
• Excellent interpersonal communication skills.
• Ability to present ideas in a user-friendly language.

Responsibilities

• Design and maintain KPI dashboards and MI reports.
• Ensure data quality and integrity within relevant databases.
• Provide real-time visibility of performance metrics.
• Produce monthly and quarterly compliance reports.
• Analyze data to identify and challenge business opportunities.
• Support governance reviews with performance insights.
• Translate business requirements into specifications for new solutions.

Skills

Attention to detail

Time management

Teamwork and collaboration

Analytical and problem-solving skills

Communication skills

Technical knowledge

Analytical mindset

Strong communication

Ability to present ideas clearly

Tools

Networking hardware configuration

Wireless networks

Printing technologies

Job description

MI and Reporting Manager

The MI and Reporting Manager will lead the development, delivery, and continuous improvement of management information (MI), performance dashboards, and compliance reporting across the Welsh Water contract. This role is pivotal in ensuring data‑driven decision‑making, operational transparency, and contractual compliance.

Key Responsibilities

• Design and maintain KPI dashboards and MI reports to support operational, commercial, and HSEQ teams.
• Maintain high standards of data quality and integrity within the relevant databases, including the BI Reporting database.
• Ensure real‑time visibility of performance metrics via live systems accessible to Welsh Water and internal stakeholders.
• Produce monthly and quarterly reports summarising compliance with contractual obligations.
• Interrogate and interpret large volumes of data to identify and challenge business opportunities.
• Support governance reviews and steering groups by providing detailed performance insights and audit‑ready documentation.
• Translate business requirements into specifications for new solutions.

Experience and Qualifications

• Attention to detail: meticulous approach to identifying and correcting anomalies that could affect reporting results.
• Time management: ability to manage workload and prioritize tasks to meet deadlines.
• Teamwork and collaboration: interpersonal skills to collaborate with others and deliver solutions effectively.
• Analytical and problem‑solving skills: ability to analyze complex data, identify discrepancies, and interpret findings to support business decisions.
• Communication skills: strong verbal and written communication skills necessary for interpreting client requirements and presenting data insights clearly to stakeholders.
• Technical knowledge: network hardware configuration and troubleshooting, wireless network systems, printing technologies.
• Analytical mindset: able to tackle problems from different angles and make decisions quickly.
• Strong communication: good written and oral communication skills, excellent interpersonal skills.
• Ability to present ideas in business‑friendly and user‑friendly language.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces‑friendly and welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.