MHE Training Manager

Iron Mountain Incorporated; Kettering; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Flexible work options

Health, wellness & retirement plans

Learning & professional growth

Job summary

Iron Mountain is seeking a dedicated Material Handling Equipment Training Manager to join our Warehouse / Operations team. You will deliver high‑quality MHE instruction, conduct competency assessments, and drive a culture of safety across the site.

Leadership will ensure processes remain compliant and efficient. With accreditation as RTITB or ITSSAR and a strong grasp of UK health and safety legislation, you will partner with Shift Leaders to close skills gaps and enhance onboarding and

Qualifications

• Proven experience delivering MHE instruction in a fast-paced warehouse/logistics setting.
• Current RTITB or ITSSAR Instructor/Assessor accreditation.
• Strong knowledge of UK health and safety legislation (HASAWA, PUWER, LOLER).

Responsibilities

• Design and deliver initial, refresher, and conversion MHE courses (counterbalance, reach truck, PPTs, order picker).
• Assess and authorise operators; issue licenses per site regulations.
• Maintain audit-ready training matrices and schedule refresher training per RTITB/ITSSAR, PUWER and LOLER.
• Investigate incidents or near-misses with management; provide retraining as needed.
• Collaborate with Shift Leaders and Operations Manager to identify skills gaps and tailor upskilling.

Skills

MHE training delivery

coaching skills

high attention to detail

communication skills

Education

RTITB/ITSSAR Instructor Accreditation

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a dedicated Material Handling Equipment Training Manager to join our Warehouse / Operations team. In this role, you’ll play a pivotal part in raising operational standards and driving a culture of safety across our site. By delivering high-quality MHE instruction and rigorous competency assessments, your expertise will directly empower our teams to operate with confidence and precision. Here, your leadership ensures our daily operations remain safe, compliant, and performing at their absolute best.

What You’ll Do (Responsibilities)

• Design and deliver comprehensive training: Execute initial, refresher, and conversion courses across all MHE types, including counterbalance, reach trucks, PPTs, and order pickers.
• Assess and authorise operators: Conduct objective competency evaluations, provide constructive coaching, and issue operational licenses aligned with site regulations.
• Manage compliance and records: Maintain audit-ready training matrices and proactively schedule timely refresher training in line with RTITB/ITSSAR standards, PUWER, and LOLER.
• Drive safety leadership: Investigate MHE-related incidents or near-misses alongside management, delivering targeted retraining to mitigate future risks and equipment damage.
• Optimise onboarding and skill development: Partner with Shift Leaders and the Operations Manager to identify skills gaps and streamline operator upskilling processes.

What You’ll Bring (Skills & Qualifications)

• Proven experience operating in a fast-paced warehouse or logistics environment with demonstrated MHE instructional delivery.
• Strong knowledge of UK health and safety legislation (HASAWA, PUWER, LOLER), warehouse risk assessments, and safe operating procedures.
• Current, valid RTITB or ITSSAR Instructor / Assessor accreditation.
• Exceptional communication and coaching skills to effectively mentor diverse operational teams.
• High attention to detail and strong organisational skills for accurate compliance record-keeping.

What We Offer (Benefits)

• Competitive compensation and benefits aligned with experience.
• Number of days - paid time off/ holidays.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.