Metering Analyst

JR United Kingdom; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in renewable energy is seeking a Metering Analyst to enhance their operations. In this pivotal role, you will be the first point of contact for new electricity connections and will tackle smart metering inquiries across various types. You will leverage your expertise in metering operational processes and your passion for customer service to ensure seamless data flow and compliance with regulatory standards. This innovative firm offers a hybrid working environment, allowing you to balance office presence with remote work. Join a team where your contributions will directly impact the efficiency and effectiveness of energy supply services.

Benefits

Health Cash Plan

Generous Life Assurance

Pension Scheme

Living Wage Accredited

Buy or Sell Holiday

Qualifications

• Proven experience in metering operational processes is essential.
• Strong analytical skills and proficiency in Excel are required.

Responsibilities

• Oversee and resolve metering and settlement-related enquiries.
• Manage P272 upgrade processes and prepare regulatory reports.

Skills

Metering operational processes

Energy industry data flows

Data analysis

Excel proficiency

Excellent communication skills

Interpersonal skills

Job description

Our client, a leading Renewable Energy Supplier for B2B customers, is looking for a Metering Analyst to join their team. You will be the first point of contact for new electricity connections and resolve smart metering enquiries covering NHH, HH, AMR and Smart meter types. To be successful in this role, you will need to have proven experience across all metering operational processes, along with a solid understanding of the end-to-end metering data flow lifecycle. If you have a passion for customer service combined with excellent communications skills - apply today!

Key Responsibilities:

1. Overseeing and resolving all metering and settlement-related enquiries
2. Managing and tracking P272 upgrade processes from SSD through to completion
3. Preparing various regulatory reports, including Metering GSOP reports
4. Ensuring timely exchange of industry data flows in line with regulatory SLAs
5. Handling relevant activities within the SDEP (Smart Data Entry Platform) process
6. Building effective internal and external relationships to achieve metering targets
7. Collaborating with colleagues to optimise cross-functional industry processes
8. Maintaining accurate records of all internal and external metering operations
9. Engaging with stakeholders to detect, report and manage instances of electricity theft

Skills and Experience Required:

1. Practical operational experience of all metering operational processes
2. Working knowledge of energy industry data flows
3. Good knowledge of key supplier end to end processes (COS, COT, etc.)
4. Confident in managing third party MOP/MAP, DCDA, and DNO issues and relationships
5. Skilled in data analysis, report generation, and proficient use of Excel
6. Excellent communication and interpersonal skills

Ref: JB-15054

Location: Hybrid – Birmingham (2 days in the office per week)

Benefits: Health Cash Plan / Generous Life Assurance / Pension Scheme / Living Wage Accredited/ Buy or Sell Holiday