Meter Data Technician - North East

Hollybank Trustees Ltd; Parkhill; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company vehicle

Field-based role

Job summary

Stark Group is seeking a Meter Data Technician to travel to commercial sites, perform meter readings and annual safety checks, and provide excellent customer service. Training will be provided, with responsibilities including site access, data downloads, and logging readings.

You will be out on the road, visiting sites, recording data, and maintaining vehicle logs, while adhering to health and safety protocols.

Qualifications

• Role involves visiting customer sites and performing meter readings.
• Full training will be provided.
• Must hold a UK driving licence.

Responsibilities

• Conduct weekly vehicle checks and report issues.
• Travel to client sites and locate meters.
• Perform meter reads and safety checks on meters.
• Record readings accurately in the system and spreadsheet.
• Maintain professional on-site conduct and PPE usage.
• Notify reception of departures and sign out as required.

Skills

Customer service

Problem solving

Communication

Driving

Tools

SMR software

HH download software

Job description

Location: On site / Durham DH6 5FG, UK
job type: Permanent / Full-time
Sector and subsector: Utilities | Operations
Salary: Competitive salary

Field Based | Company Vehicle Provided - Business purposes only

Looking for a role that gets you out on the road instead of behind a desk?

We're looking for a Meter Data Technician (Meter reader, Data collector) to join the team at Stark. This is a fantastic opportunity to work independently, travel to a variety of customer sites, and become part of a business that genuinely values its people.

No two days are the same. You'll spend your time visiting commercial customer sites, carrying out electric meter readings and annual meter safety checks while providing excellent customer service.

Previous experience as a Meter Reader, Field Technician, Utilities Operative, Service Technician, Smart Meter Support, Postal Worker, Delivery Driver or another customer-facing field-based role would be advantageous but not essential as full training will be provided.

Purpose

To efficiently take downloads from half hourly electric meters, whilst providing courteous service to

customers. To efficiently carry out annual safety checks on electric meters.

Responsibilities & Accountabilities

• Undertake weekly check on Stark vehicle, including water, oil, tyre pressures etc. Report vehicle issues immediately.
• Drive to site in a safe and professional manner and make every reasonable effort to find
• correct site.
• Park appropriately and ensure Stark vehicle and any contents within is locked and secure.
• Gain access to site.
• Liaise with onsite Reception/Security personnel. Quickly build good rapport, greeting and dealing with them in a professional and courteous manner.
• Always display Stark identification badge and follow any onsite induction/security procedures.
• Locate electric meter on site. Make every reasonable effort to locate meter.
• In the event you cannot gain access to site or locate the correct meter record any unreadable downloads / safety checks on the system.
• Carefully check the Meter Point Asset No (MPAN) and Meter Serial Number to ensure you have located the correct meter.
• Meter Checks Once correct meter located, carry out the 5 checks required and record on to the spreadsheet provided along with date and meter read.
• Return completed spreadsheet of meters checks to line manager daily.
• Half hourly Downloads Once correct meter located, place optical probe onto front of meter.
• Bring up SMR software, select job, press enter.
• Promptly record successful download.
• Write up notes on system to record any difficult aspects in gaining access/locating meter or other site issues which will assist Stark personnel in future site visits.
• Notify onsite Reception/Security of departure including signing out as necessary.

General:

• Ensure the safe keeping of issued equipment.
• Promptly respond to scheduling enquiries and maintain frequent contact with Head Office.
• Abide by customer’s and Stark’s health and safety and security procedures.
• Participate in regular training/ learning activities to maintain and develop skills and knowledge.
• Adhere to all Stark policies, procedures and working practices including all health and safety requirements.
• Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and cooperate with managers to provide safe systems of work.
• Any other reasonable duties as required.

Technical Skills, Knowledge and Certification:

Must complete and maintain mandatory training including:

• DBS certificate
• Lone working – on the road
• Working at height
• Confined spaces
• Electrical safety
• Working at Height
• COSHH
• Personal Protective Equipment
• Utility Safety Health and Environment Awareness (SHEA) card
• Health & Safety Essentials
• High voltage awareness where applicable Knowledge of Stark products, services and operations.
• Knowledge of use of HH download software (training given)
• Strong problem solving abilities.
• Keep up to date with changes to legislation and applicable codes of practice.
• Successfully complete full Stark induction and training programme and undertake refresher training as necessary.

Other essential requirements

Must have the following

• Reasonable level of physical fitness and manual dexterity to undertake regular manual handling.
• Full UK driving licence (held for 1 year minimum) and produce all driver documentation whenever required.
• Must immediately report to line manager any health or medical conditions which could affect ability to drive and/or do the job & any driving accidents, points on driving licence, prosecutions or loss of driving licence
• Be able to drive frequently, on long distances and travel out of region as necessary including occasional overnight stays.
• Prepared to work in all weathers, and in sometimes difficult or dirty conditions.

Stark Group are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, champions diversity and empowers our people so that everyone can bring their whole self to work and is valued for their specific skills, experience, and vision. We celebrate diversity and are committed to creating an inclusive environment for all employees, creating a progressive, open, and inclusive workplace.