MES Administrator: Healthcare Equipment & Asset Ops

Randstad Sourceright; Rownhams; On-site; GBP 18,000 - 26,000; Part time

Job summary

Randstad Sourceright is recruiting for a MES Administrator on behalf of Siemens Healthineers at UHS Southampton. The role supports administration functions of the Managed Equipment Service, coordinating maintenance and contract activities.

You will manage asset data, helpdesk activities, and ensure NHS compliance; requires 2+ years customer service, proficiency in MS Office, and strong communication.

Qualifications

• Minimum of 2 years of customer service experience in a busy office.
• Proficient in MS Windows and Microsoft Office; familiarity with Asset Management (EAM) systems is a plus.
• Basic understanding of commercial/financial processes, including raising purchase orders and quotes.
• Outstanding written and verbal communication, strong organization, and meticulous attention to detail.
• Self-starter with proactive approach and ability to work with minimal supervision across cultures.
• Interest in healthcare and supporting hospital operations.

Responsibilities

• Provide confidential, reliable administrative support to the MES Team and act as a key contact for stakeholders.
• Carry out administration and monitoring of maintenance contracts and services.
• Obtain quotes, raise purchase orders, and monitor stock parts to support contractual commitments.
• Manage the Helpdesk service and prioritize maintenance jobs based on customer needs and SLAs.
• Schedule maintenance, review logs, and input completion reports into the EAM system.
• Administer asset data in the EAM system across commissioning, updating, and disposal.
• Coordinate and schedule medical equipment servicing with external suppliers and Trust staff.
• Attend customer meetings, record minutes, and conduct customer satisfaction surveys.
• Ensure adherence to work instructions, quality policies, and Health & Safety standards.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Self-starter

Team coordination

Tools

MS Windows

Microsoft Office

Asset Management (EAM) systems

ERP / procurement software

Job description

Randstad Sourceright is recruiting for a MES Administrator on behalf of Siemens Healthineers at UHS Southampton. The role supports administration functions of the Managed Equipment Service, coordinating maintenance and contract activities.

You will manage asset data, helpdesk activities, and ensure NHS compliance; requires 2+ years customer service, proficiency in MS Office, and strong communication.