MERKUR Casino - Poker Supervisor - Leeds

MERKUR Casino UK; Leeds; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme

Life assurance

Discounts for staff

Employee assistance programme

Job summary

MERKUR Casino UK in Leeds is seeking an experienced Poker Supervisor to oversee the poker room operations, support dealers, and deliver an exceptional player experience. You will ensure compliance with gaming regulations, manage staff, and provide strong leadership in a fast-paced environment.

The ideal candidate has prior supervisory experience at a poker table, thorough knowledge of Texas Hold'em, Omaha and tournament structures, and a commitment to service, integrity, and responsible gaming.

Qualifications

• Previous experience as a Poker Supervisor, Poker Floor person, or Senior Poker Dealer.
• Strong knowledge of poker variants including Texas Hold'em, Omaha, Seven-Card Stud, and tournament structures.
• Thorough understanding of gaming regulations, compliance requirements, and responsible gaming practices.

Responsibilities

• Dealing table games to a high standard, in line with company policy and procedures.
• Providing a high level of customer service and accurate game commentary.
• Demonstrates good table security and informs inspectors, Pit Boss or Casino Manager on players of concern.
• Promotes the company professionally with internal and external contacts and adheres to equal opportunities policy.

Skills

Leadership

Poker knowledge

Regulatory compliance

Customer service

Communication

Mathematics

Decision making

Team management

Discretion

Job description

## MERKUR Casino - Poker Supervisor - LeedsApply: Leeds Casino: Full time: Posted Today: End Date: October 5, 2026 (12 days left to apply): JR1004769We are on the lookout for experienced Poker Supervisors to join our team at Leeds Casino!If you’re a croupier looking to take the next step, then we have opportunities for you!**Location:** Leeds Casino**Hours Per Week:** 40 hours per week, including weekends and public holidays. Flexibility is required.**Position:** Poker Supervisor**Pay Rate:** £14 per hourAt MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.We have exciting plans for future growth so joining us could see your career reach new heights!At Leeds Casino we are seeking for experienced and professional Poker Supervisors to oversee the daily operations of the poker room, ensure compliance with gaming regulations, support poker dealers, and deliver an exceptional player experience. The ideal candidate will possess strong leadership skills, extensive knowledge of poker games and procedures, and the ability to effectively manage staff and resolve customer concerns.Have we got your attention?**About you:*** Previous experience as a Poker Supervisor, Poker Floor person, or Senior Poker Dealer.* Strong knowledge of poker variants including Texas Hold'em, Omaha, Seven-Card Stud, and tournament structures.* Thorough understanding of gaming regulations, compliance requirements, and responsible gaming practices.* Proven leadership and team management skills.* Excellent conflict resolution and decision-making abilities.* Strong mathematical and analytical skills.* Exceptional customer service and communication skills.* Ability to work effectively in a fast-paced, high-pressure environment.* High degree of professionalism, integrity, and discretion.* Flexible availability, including evenings, weekends, and holidays.**Benefits:*** 28 days holiday (including Bank Holidays)* Excellent Career Progression Opportunities* Contributory Pension Scheme* Life Assurance* Discounts with high street retailers and restaurants through our benefits portal* Employee assistance programme**Duties include but not limited to:*** Dealing table games to a high standard, in line with company policy and procedures.* Providing a high level of customer service.* Provides correct game commentary.* Demonstrates good table security.* Informs inspectors, Pit Boss or Casino Manager on any players to note.* Complies with all policies and procedures.* To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.* To ensure that the company’s equal opportunities policy is adhered to at all times.* To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.* To attend and conduct meetings as and when required.* Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP)* To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.* To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.Full job descriptions can be provided on request.**Who Are MERKUR?**MERKUR Slots UK Ltd is part of the MERKUR Group, one of Europe’s leading gaming and entertainment companies. Find out more here:**https://merkurcasinouk.com/about-us/our-careers/#intro**Want to know more? Apply today and our recruitment team will be in touch!