Experienced poker dealers

MERKUR Casino UK; Greater London; On-site; GBP 35,818,000 - 39,950,000; Full time

Benefits offered by this job

28 days holiday including BH

Pension scheme

Life assurance

Employee assistance programme

Job summary

MERKUR Casino UK is hiring experienced Poker Dealers for Leeds Casino. You will manage poker tables, ensure fair play, and deliver excellent customer service while handling cash and chips accurately at 40 hours weekly.

Join a team focused on compliance with gaming regulations and a professional, engaging guest experience. Career growth opportunities and a supportive work environment are highlighted in the role.

Qualifications

• Deal poker games professionally and efficiently in accordance with casino policies and gaming regulations.
• Shuffle and distribute cards accurately while maintaining game integrity.
• Manage betting rounds, collect and distribute chips, and calculate pots correctly.
• Monitor gameplay to ensure rules are followed and disputes are resolved promptly and fairly.
• Verify player eligibility and report any suspicious or irregular activity.

Responsibilities

• Deal table games to a high standard, in line with company policy and procedures.
• Provide a high level of customer service at all times.
• Provide correct game commentary to players.
• Maintain table security and compliance with internal controls.
• Promote the company professionally to guests and colleagues.

Skills

Poker dealing

Table game integrity

Customer service

Cash handling

Job description

We are on the lookout for experienced Poker Dealers to join our team at Leeds Casino! If you’re a croupier looking to take the next step, then we have opportunities for you! Location: Leeds Casino Hours Per Week: 40 Position: Poker Dealer Pay Rate: £13 per hour At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time. We have exciting plans for future growth so joining us could see your career reach new heights!

At Leeds Casino we are seeking for experienced and professional Poker Dealers to provide a professional, fair, and entertaining gaming experience for players at Leeds Casino. The successful candidates will manage poker tables efficiently, ensure compliance with gaming regulations, and maintain a high standard of customer service while conducting games with accuracy and integrity.

Have we got your attention?

About you:

• Deal poker games professionally and efficiently in accordance with casino policies and gaming regulations.
• Shuffle and distribute cards accurately while maintaining game integrity.
• Manage betting rounds, collect and distribute chips, and calculate pots correctly.
• Monitor gameplay to ensure rules are followed and disputes are resolved promptly and fairly.
• Verify player eligibility and report any suspicious or irregular activity.
• Maintain a friendly, engaging, and professional atmosphere at the table.
• Communicate game procedures and house rules to players when necessary.
• Ensure accurate record-keeping and reporting of incidents, disputes, or irregularities.
• Handle cash and gaming chips responsibly and securely.
• Collaborate with floor supervisors and management to provide exceptional guest experiences.

Benefits:

• 28 days holiday (including Bank Holidays)
• Excellent Career Progression Opportunities
• Contributory Pension Scheme
• Life Assurance Discounts with high street retailers and restaurants through our benefits portal
• Employee assistance programme

Duties include but not limited to:

• Dealing table games to a high standard, in line with company policy and procedures.
• Providing a high level of customer service.
• Provides correct game commentary.
• Demonstrates good table security.
• Informs inspectors, Pit Boss or Casino Manager on any players to note.
• Complies with all policies and procedures.
• To promote the company in a professional and positive manner with both internal and external contacts or at any other opportunity.
• To ensure that the company’s equal opportunities policy is adhered to at all times.
• To adhere to all company health and safety practices and procedures and action as appropriate should any issue arise.
• To attend and conduct meetings as and when required.
• Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP)
• To promote awareness of Responsible Gambling strategies and procedures.
• Ensuring Responsible Gambling is an integral part of the daily operation.
• To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.

Full job descriptions can be provided on request.

Who Are Merkur?

MERKUR Slots UK Ltd is part of the MERKUR Group, one of Europe’s leading gaming and entertainment companies. Find out more here: https://merkurcasinouk.com/about-us/our-careers/#intro

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy.

MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.

MKCAS MERKUR Casino UK operates a number of venues throughout the UK with over 220 Adult Gaming Centres under the MERKUR Slots brand and a Merkur Casino, based in Aberdeen. MERKUR Slots showcases the latest digital slot gaming products in convenient high street locations, providing a modern casino feel, whilst Merkur Casino in Aberdeen provides the traditional casino experience.

Our focus is on providing our customers excellent customer service, in a safe and modern environment, with teams that work together to deliver an exceptional customer experience. Find out more about us and our brand by visiting our website http://merkurcasinouk.com/career-opportunities/