Mercedes-Benz Trainee Sales Executive

Sytner Group; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement 33 days

Maternity and paternity pay

Career development

Long service awards

Discounted car schemes

Gym discounts

Cycle to work

Volunteering day

Job summary

Sytner Group's Mercedes-Benz of West London is seeking a Trainee Sales Executive to be the first point of contact for customers, guiding conversations and showcasing the benefits of the Mercedes-Benz brand and ownership. This full-time role may include weekend shifts and offers extensive training to develop product knowledge and customer service excellence within a prestige brand.

A driving license is beneficial, with GCSEs or equivalent as a qualification threshold.

Qualifications

• Retail experience with strong customer care.
• Willingness to learn and expand Mercedes knowledge.
• Full UK driving license is beneficial.
• GCSE English/Maths at A*-C/9-4 or equivalent.

Responsibilities

• Engage customers, initiate conversations and build rapport to excite them about the brand.
• Promote Mercedes-Benz benefits and ownership options to drive sales.
• Deliver high levels of service, including weekends if required.

Skills

Customer service

Retail experience

Communication skills

Team collaboration

Education

GCSE English and Maths

Functional Skills Level 2

Job description

About The Role

A fantastic opportunity is available for a Trainee Sales Executive to join our team at Mercedes-Benz of West London. As a Mercedes-Benz Trainee Sales Executive, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of Mercedes-Benz. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. A full and valid UK driving license would be beneficial / preferred. When applying for this role please consider that we require candidates to have obtained GCSE grade A*-C/9-4 or Functional Skills Level 2 (or equivalent) in the following subjects, English, Maths and 1 other subject as a threshold level of qualification.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on...

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent and Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Mercedes-Benz of West London

Great West Rd, Brentford, London, England, TW8 9AH