Mercedes-Benz Star Expert

Sytner Group; Tees Valley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – 33 days

Maternity, Paternity and Adoption Pay

Career Development

Long service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Volunteer/community day

Business social events

Job summary

Sytner Group is seeking a Star Expert for Mercedes-Benz of Teesside to be the first point of contact with customers, initiating conversations and building rapport to showcase the Mercedes-Benz brand, accessories and ownership. The role is full-time and may include weekend shifts to maintain top service levels.

Candidates with retail experience and a passion for delivering outstanding customer service will thrive, supported by extensive product training on the Mercedes-Benz brand and a motivated

Qualifications

• Experience in retail and delivering excellent customer service.
• Ability to maintain exceptional customer care in a competitive environment.

Responsibilities

• Be the first point of contact for customers and promote Mercedes-Benz benefits, accessories and vehicle ownership.
• Promote the brand and provide high levels of service, supporting customers throughout their journey.

Skills

Retail experience

Customer service

Job description

About The Role

Increase your chances of an interview by reading the following overview of this role before making an application.

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Teesside.

As a Sytner Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Mercedes-Benz Brand.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work
• Business social events

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please