Mercedes-Benz Parts Administrator

Sytner; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

The Mercedes-Benz Trade Parts Centre within Sytner Group is seeking a motivated Parts Administrator to join the team. You will liaise with customers and suppliers, process invoices, handle banking duties, refunds and various admin tasks, and keep the parts stationery and stock levels well managed.

Working hours are 8:00am to 5:30pm, Monday to Friday, with a focus on delivering excellent customer service and accurate administration.

Qualifications

• Ideally, experience in a similar role.
• IT literate with basic digital admin skills.
• Strong organisation and attention to detail required.

Responsibilities

• Carry out banking duties and collate invoices.
• Process customer refunds and perform various admin tasks.
• Maintain parts stationery room and stock levels.
• Interact with customers and suppliers face to face and by phone.

Skills

IT literate

Customer service

Attention to detail

Organised

Flexible

Job description

About the role

Sytner Group is looking for a motivated and committed Parts Administrator to join our team at Mercedes-Benz Trade Parts Centre.

As a Sytner Parts Administration team member, you will demonstrate a 'One Team' approach and communicate effectively with both internal and external customers/suppliers and colleagues. You will ensure that all requests are dealt with promptly. Carrying out banking duties, collating invoices and carrying out customer refunds along with various admin duties.

You will also ensure that the parts stationery room is well maintained and stock levels are managed.

Sytner Parts Administrators work from 8am to 5.30 Monday to Friday.

About you

Ideally, you will have experience in a similar role and be IT literate.

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. With a willingness to be flexible.

We are looking for someone who is passionate about delivering excellent customer service

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.