Mentor

BUSY Ability; Warwick; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus incentive plans

Additional paid annual leave

Career advancement

Training budget

Retail discounts

Fitness Passport access

Impactful work

Employee Assistance Program

Job summary

BUSY Group is hiring a Mentor for our Workforce Australia GEN Contract based in Warwick. The role focuses on pre-employment support, assessing barriers, and guiding customers toward sustainable work or education. You will refer participants to partners, assist with job search activities, and help with resume preparation.

The position offers full-time hours, an established support network, and growth opportunities within BUSY's services for education and employment.

Qualifications

• Experience creating development plans and following up on progress.
• Excellent verbal and written communication skills and adaptability.
• High level of computer literacy.
• Ability to obtain a Blue Card and National Police Check with no adverse outcomes.
• Relevant tertiary qualifications or equivalent experience in coaching/mentoring.
• Previous experience in employment services is desirable.

Responsibilities

• Create detailed action plans to set employment and lifestyle goals for clients.
• Motivate and empower clients through their employment journey.
• Identify and develop client capability and make appropriate referrals.
• Maintain regular contact and provide ongoing support to clients.
• Lead community education through self-guided workshops.
• Record actions within required timeframes with proper documentation.

Skills

Development planning

Communication

Computer literacy

Clear background checks

Education

Coaching/mentoring experience or relevant qualifications

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

Job Description

About the Role…

As a Mentor working in our Workforce Australia GEN Contractyou will providing, pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education. You will conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment.

Engage and refer job ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations. You will work closely with customers by supporting them with job search activities including interview coaching, budgeting and resume preparation along with matching participants to current vacancies.

This role is based at our Warwick Office full time, fixed term until June 2027 with the possibility of extension working 8:30am-5pm on Monday-Friday.

• ACHIEVABLE and generous bonus incentive plans
• 3 additionalpaid annual leave days – 3 days Christmas closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY!

• Create detailed action plans that establish a customer’s employment and lifestyle goals
• MOTIVATE and EMPOWER our clients through their employment journey
• Identify and develop customer capability and facilitate appropriate referrals
• Maintain regular contact and provide ongoing support to customers
• Lead our community into educating them through your self guided workshops
• Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

Desired Skills and Experience

A bit about you...

• Demonstrated experience in creating development plans and following up on the progress
• Excellent verbal and written communication skills and able to adapt style to suit the audience
• High level of computer literacy
• Ability to obtain a Blue Card and National Police Check with no outcomes
• Candidates with relevant tertiary qualifications or equivalent experience within the Coaching and Mentoring or a similar type of sector are highly desirable

Next steps...

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.