Mental Health Tech

WestBridge, Inc.; Manchester; Hybride; GBP 23 000 - 32 000; Plein temps

Résumé du poste

WestBridge is seeking compassionate Behavioral Health Technicians to support residents in a recovery-focused program. You will provide direct supervision, help participants build coping skills, and maintain a safe living environment while promoting dignity and inclusiveness.

This role requires a high school diploma, background and drug tests, and ability to work in a multidisciplinary team. You will engage participants in activities, document rounds, and adhere to confidentiality and regulatory

Qualifications

• High school diploma or equivalent.
• Experience in residential counseling or behavioral health preferred.
• Ability to remain calm in challenging situations.
• Excellent communication and teamwork skills.
• Must pass background and drug tests.
• Knowledge of trauma-informed, recovery-oriented care.
• Understanding of confidentiality rules.

Responsabilités

• Provide direct supervision and support to participants in the residential setting.
• Document shift rounds and safety checks accurately and promptly.
• Monitor participants as they complete activities of daily living, as needed.
• Engage in active listening and support coping skill use.
• Clean and maintain participant rooms and common areas.
• Participate in team meetings and care planning.
• Take participants to recreational and wellness activities and community groups (e.g., AA).
• Promote respect, dignity, and inclusiveness within the residential community.
• Follow all regulatory guidelines and organizational policies to maintain compliance and safety.
• Other duties as assigned

Connaissances

Calm under pressure

Effective communication

Team player

Empathy and compassion

Formation

High school diploma or equivalent

Description du poste

At WestBridge, we believe in empowering individuals to build meaningful lives through recovery, connection, and hope. We are seeking compassionate, dependable, and motivated Behavioral Health Technicians (BHTs) to join our Residential Program team and make a lasting difference in the lives of individuals living with severe and persistent mental illness, with or without co-occurring substance use disorders.

As a Behavioral Health Technician, you will provide direct support to participants as they work toward their personal recovery goals, develop coping skills, build independence, and maintain a safe, supportive living environment. You’ll play an important role in fostering hope, promoting empowerment, and helping each individual recognize their strengths and potential.

Schedule: Four 10-hr shifts, two 7:30am-5:30pm shifts and two 12pm-10pm shifts / week

Duties

• Provide direct supervision and support to patients in various settings
• Document shift rounds/safety checks in an accurate and timely manner.
• Monitor participants as they complete activities of daily living, as needed.
• Engage in active listening, prompt coping skill use, and offer direct support to participants.
• Clean and maintain participant rooms and common area, as needed.
• Participate in team meetings and contribute to care planning and review.
• Take participants out to recreational and wellness activities, as well as community support groups, like AA.
• Promote a culture of respect, dignity, and inclusiveness within the residential community.
• Follow all regulatory guidelines and organizational policies to maintain compliance and safety.
• Other duties as assigned

Requirements

Experience

• High school diploma or equivalent required.
• Previous experience in residential counseling, behavioral health, or related healthcare setting is highly desirable.
• Ability to handle challenging situations calmly and professionally.
• Positive, supportive, and direct communication style
• Ability to work as part of a multidisciplinary team.
• Must pass background test and drug test
• Knowledge and experience in the treatment of mental illness and substance use, preferably co-occurring.
• Knowledge and skill in maintaining care that is trauma-informed and recovery-oriented.
• Knowledge of state and federal rules and regulations governing confidentiality.
• Skill in working and communicating with others as part of a multi-disciplinary team.
• Demonstrates a high standard of professional conduct and ethical behavior that will enhance the quality of care and encourage positive interactions among staff.
• Valid drivers’ license and appropriate vehicle insurance coverage of: 100,000 bodily injury per person/300,000 bodily injury per accident/100,000 property damage.

WestBridge does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.