Mental Health Support Worker

Optimo Care Group; Rochdale; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible working

Training & development

Career progression

Supportive team

Employee Assistance Programme

Rewards program

Refer-a-Friend bonus

Job summary

Unfold Support in Rochdale is seeking dedicated Support Workers to join a compassionate team at our newly opened bespoke facility. Roles span full-time, part-time and bank work with 16-48 hours per week, focusing on mental health support and complex needs.

You’ll work within a framework of person-centred care, trauma-informed practice, and positive behaviour support to promote stability, independence and quality of life for those we support.

Qualifications

• Caring, patient and compassionate approach, especially for mental health needs
• Strong communication and emotional awareness skills
• Experience in mental health or complex care desirable
• Understanding of person-centred and trauma-informed care
• Able to work independently and as part of a supportive team
• Flexible to support individuals in and outside of the home
• NVQ Level 2 or 3 in Health & Social Care desirable
• Full UK driving licence preferred but not essential

Responsibilities

• Provide mental health support with emotional reassurance and structure to help manage distress and dysregulation
• Support independent living with daily living skills, meals, budgeting, personal care and routines
• Administer medications in line with care plans and protocols
• Follow PBS strategies and risk management to promote safety and wellbeing
• Maintain a safe home environment that is clean and accessible
• Encourage community access, appointments and social activities
• Foster healthy relationships with family, professionals and community
• Accompany individuals to appointments, hospital visits, holidays or other outings
• Deliver person-centred care respecting choices and dignity
• Provide regular updates to the Service Manager and follow care plans and risk assessments

Skills

caring approach

communication

mental health experience

trauma informed care

independent & team work

flexibility

NVQ Health & Social Care

UK driving licence

Education

NVQ Level 2/3 Health & Social Care

Job description

Role Type: Full Time, Part Time and Bank work available.

Hours: Ranging from 16- 48 hours per week.

Salary: £12.81 per hour

Are you passionate about making a real difference in people's lives? Do you want a rewarding career where every day is unique? Unfold Support is looking for dedicated Support Workers to join our compassionate team at our newly opened bespoke facility in Rochdale.

About The Role

At Unfold Support, we are proud to deliver high-quality, outcome-focused support. We work closely with local authorities, healthcare professionals, and families to provide personalised care across supported living and complex mental health services.

This role has a strong focus on mental health support. You may be supporting individuals with Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, Psychosis, Schizophrenia, Bipolar disorder and other complex needs.

Your role will involve providing consistent, emotionally attuned support, helping those we support to manage distress, regulate emotions, and maintain their wellbeing in a safe, structured, and compassionate way.

You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.

Key Responsibilities

• Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulation.
• Supporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routines.
• Medication support: Administer medication in line with care plans and medication protocols.
• Positive behaviour support: Follow PBS strategies and risk management plans to maintain safety and promote wellbeing.
• Maintaining a safe home environment: Support the individual to keep their home clean, organised, and accessible.
• Community engagement: Encourage and support access to the community, social activities, appointments, and hobbies.
• Promoting healthy relationships: Support positive connections with family, professionals, and the wider community.
• Supporting outside the home: Accompany the individual to appointments, hospital visits, holidays, or other required outings.
• Person-centred care: Respect individual choices, preferences, and dignity at all times.
• Reporting and communication: Provide regular updates to the Service Manager and ensure care plans and risk assessments are followed accurately.

Desired Skills And Qualifications

• A caring, patient, and compassionate approach, particularly in supporting mental health needs
• Strong communication and emotional awareness skills
• Experience in mental health or complex care (desirable)
• Understanding of person centred and trauma informed care
• Ability to work both independently and as part of a supportive team
• Flexibility to support individuals in and outside of the home
• NVQ Level 2 or 3 in Health & Social Care (desirable)
• Full UK driving licence preffered but not essential

Benefits of Working with Unfold Support

• Flexible Working: Full-time, permanent contracts and rolling rotas to support work/life balance.
• Comprehensive Training: Ongoing mental health and specialist training/support from our PBS lead.
• Career Progression: Opportunities to develop and progress within a growing organisation
• Supportive Team Culture: A welcoming and experienced team focused on high-quality care
• Employee Assistance Programme: Free, confidential wellbeing support
• Reward & Recognition Benefits
• Refer-a-Friend Scheme Bonus Scheme

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