Mental Health Support Worker

Harmonia Careers; Oxford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company in mental health services is seeking a Mental Health Support Worker to empower clients towards independence. You will provide crucial emotional support and assist with daily living activities, working in a supportive team environment. The ideal candidate will have GCSEs in English and Maths, strong communication skills, and a genuine interest in mental health.

Benefits

33 days annual leave (including bank holidays)

Employee Assistance Plan with free counselling

Blue Light card and discounts

Cycle to Work Scheme

Enhanced family leave

Professional qualification sponsorship

Health cash plan

Wellbeing hub and NHS-approved mental health app

Free DBS application

Free flu vaccinations

Qualifications

• GCSEs in English and Maths or equivalent required.
• IT literacy including MS Office skills.
• Commitment to ongoing personal development.

Responsibilities

• Provide emotional support and practical assistance with daily activities.
• Support clients' physical and mental health through monitoring and liaising with health services.
• Assist Service Manager in achieving service goals.

Skills

Communication

Empathy

Life Skills Teaching

Education

GCSEs in English and Maths (or equivalent)

Tools

MS Office

Job description

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experience)

Hours: 37 hours per week, Monday to Friday, inclusive of bank holidays, occasional evenings & weekends.

Service: Transitional Support/Oxford.

What You'll Be Doing

The Transitional Support team is looking for an enthusiastic, caring, and motivated individual to join their team. The team provides care five days a week for clients in both staffed projects and houses out in the community, creating a safe and supportive environment while helping residents work towards more independent living. The position requires occasional evening and weekend work as per the shift rota.

As a Mental Health Support Worker, you will support residents with serious mental illnesses, including adults with primary diagnoses of psychotic illnesses, often with coexisting conditions such as physical health issues, neurodiversity, substance use, and cognitive impairments.

Our clients value the passion of our Support Workers: "The staff are caring, kind, compassionate, and understanding. They support me and care for me and are first class. I am happier now than I have been in years." — Client in Adult Services.

Overall Job Responsibilities

Further details can be viewed in the Job Description.

Core Duties Include

• Provide emotional support, encouragement, and practical assistance with daily activities such as medication management, engaging in interests, accessing community facilities, employment, and teaching life skills like shopping, budgeting, cooking, and maintaining accommodation.
• Foster a supportive environment that promotes independence.
• Support and monitor clients' physical and mental health, liaising with health services as needed.
• Support clients to attend appointments.
• Complete daily paperwork accurately.
• Assist the Service Manager in achieving monthly service goals.
• Ensure health and safety procedures are followed to keep everyone safe.
• Use a trauma-informed approach based on the 6 principles: Safety, Trust, Choice, Collaboration, Empowerment, and Cultural Consideration.
• Engage families, friends, and carers in the support process, providing them with relevant information.

The Successful Applicant

We prioritize candidates who embody our values: Caring, Safe, Creative, and Aspirational.

Essential Criteria

• GCSEs in English and Maths (or equivalent)
• Commitment to ongoing personal development, including completing the Care Certificate
• IT literacy, including MS Office
• Strong communication skills—written, verbal, and listening
• Ability to provide non-judgmental emotional and practical support
• Genuine interest in mental health and well-being
• High levels of integrity aligned with our values
• Ability to follow health and safety procedures
• Respect for diversity and difference

What We Offer

• 33 days annual leave (including bank holidays)
• Blue Light card and discounts
• Employee Assistance Plan with free counselling
• Cycle to Work Scheme
• Enhanced family leave
• Professional qualification sponsorship and study leave
• £500 referral bonus
• Health cash plan
• Wellbeing hub and NHS-approved mental health app
• Free flu vaccinations
• Free DBS application

We provide training in therapeutic talk therapies such as CBT, Motivational Interviewing, Trauma-Informed Care, and Mutual Aid to support our clients effectively.

If this Mental Health Support Worker role interests you, please apply today! We look forward to hearing from you. Note: The vacancy may close early. For more information about Response, visit our website. Closing date: 06/08/2025.

We celebrate diversity and are a Disability Confident Employer. All roles require an enhanced DBS check, two recent references, and the right to work in the UK.