Mental Health Support Worker

Community Integrated Care; Dumfries; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

No uniforms

Guaranteed shifts

Career progression

Training & development

DBS paid

Job summary

Community Integrated Care in Dumfries area is seeking dedicated Support Workers for full-time, day and waking night shifts. You will provide compassionate care to people with complex needs in a home-like setting, building trust and supporting independence.

Role requires empathy, resilience and a genuine commitment to improving lives. Shifts include weekends, with strong teamwork and ongoing training to support your development.

Qualifications

• Life experience, resilience and a genuine commitment to helping others are essential.
• Ability to stay calm under pressure, build trust and show empathy.
• We hire by values, welcoming people from all walks of life.

Responsibilities

• Support with medication, personal care, meal preparation and maintaining a safe home environment.
• Provide practical and emotional support with daily living, routines, appointments and community access.
• Help individuals manage challenges linked to mental health, addiction and independent living in a safe and respectful way.

Skills

Compassionate

Resilience

Life experience

Job description

Why You’ll Love Working With Us

• £13.86 per hour - because your time and care are valuable
• Do what you love - hobbies, chats, walks, cooking… it’s all part of the job
• Multi award-winning charity - we reinvest profits into YOU and the people we support
• Supportive leadership - we’ve got your back, always
• No uniforms - just comfy, casual clothes
• Guaranteed shifts - contracted hours each week with rotas available 4 weeks in advance
• Shopping discounts - because treats are important
• Ongoing training & career progression - grow with us
• Recommend-a-Friend bonus - bring your besties
• Financial hardship fund - we’re here when life gets tough
• Free DBS check - we’ve got it covered
• Spend your whole shift with one person - build real connections

Why You’ll Love Working With Us

• £13.86 per hour - because your time and care are valuable
• Do what you love - hobbies, chats, walks, cooking… it’s all part of the job
• Multi award-winning charity - we reinvest profits into YOU and the people we support
• Supportive leadership - we’ve got your back, always
• No uniforms - just comfy, casual clothes
• Guaranteed shifts - contracted hours each week with rotas available 4 weeks in advance
• Shopping discounts - because treats are important
• Ongoing training & career progression - grow with us
• Recommend-a-Friend bonus - bring your besties
• Financial hardship fund - we’re here when life gets tough
• Wellbeing investment - your health matters
• Free DBS check - we’ve got it covered
• Spend your whole shift with one person - build real connections

Who We Are

We’re one of the UK’s largest health and social care charities, and we’re proud to be pioneers in person-centred care. Our vision? Your Life, Your Choice. Our strategy? Best Lives Possible. And our vibe? Supportive, passionate, and always up for making a difference.

Whether you’re new to care or a seasoned pro, we’ll give you the tools, training, and TLC to thrive. Because when you go the extra mile for others, we go the extra mile for you.

Support Workers - Dumfries Area

Full-time | Day Shifts | Waking Nights | Weekend Working Included

Are you a compassionate, resilient person with life experiences who can support individuals with highly complex needs in a calm, consistent and person-centred way?

About The Role

This is a rewarding role within a service that supports people with complex and varied needs, including mental health needs, learning disabilities, addiction-related challenges and other barriers to independent living.

Because of the nature of the support provided, the role can be emotionally and mentally demanding. We’re looking for people who can remain steady under pressure, build trust, respond with empathy and maintain professional boundaries.

Life experience, resilience and a genuine commitment to helping others are essential in this post. This opportunity would suit someone who understands that progress can take time and who is able to offer patient, consistent support that helps people feel safe, respected and empowered in their own homes.

What you’ll do

• Support with medication, personal care, meal preparation and maintaining a safe home environment
• Provide practical and emotional support with daily living, routines, appointments and community access
• Help individuals manage challenges linked to mental health, addiction and independent living in a safe and respectful way

What makes this role unique?

This is a chance to support people who have faced significant challenges but are determined to live meaningful, fulfilling lives. The right candidate will recognise the importance of being a calm, reliable presence and will take pride in helping people achieve the outcomes that matter to them.

The people we support enjoy a range of everyday activities including swimming, baking, walks, music and football, and value support workers who are willing to engage, encourage and share in those moments.

If you are compassionate, emotionally mature and a good listener, this could be a genuinely rewarding role. The people we support value honest relationships, meaningful conversation and support from someone who brings patience, understanding and consistency.

We welcome applications from people who can bring resilience, common sense and real-life experience to a role that requires both heart and professionalism.

Shift details

Our service operates 24/7, so flexibility is important. Shifts include days, waking nights and weekends, depending on the needs of the service. We are recruiting for a 34 hour post and a 40 hour post

At Community Integrated Care, we know it takes someone special to work in social care—and that doesn’t always mean having experience. We hire based on values, welcoming people from all walks of life: Care Assistants, Support Workers,NHS or Prison Service staff with experience in addiction, mental health or complex care support. We would also welcome applications from resilient individuals with transferrable skills from other sectors as we will provide all the training you need to be successful in your role.

We’re proud to be an Equal Opportunities and Disability Confident employer. Good luck—we can’t wait to meet you