Mental Health Support Worker

Macklin Care Homes; Belfast City District; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Paid induction programme

Wide training opportunities

Career development opportunities

Flexible shifts

Employee Assistance Programme

Discounted rates at Malone Hotel

Health and well-being initiatives

Free car parking

Uniform

Referral incentives

Job summary

Macklin Care Homes in Belfast is hiring a part-time Support Worker (27.5 hours) for the Galway Suite. You will provide compassionate care to residents with mental health needs, support daily activities, and help manage appointments and medication under supervision.

The role requires flexibility for day and night shifts, a commitment to resident wellbeing, and registration with NISCC. A comprehensive induction and training are provided.

Qualifications

• Understanding of current approaches to mental health practice.
• Awareness of local services available to those with mental health needs.
• Understanding of types of mental health illnesses and the level of care residents will require.
• Caring, empathetic and compassionate nature.

Responsibilities

• Experience working within a mental health environment.
• Support residents with daily tasks and self-care.
• Assist residents with appointments and medication prompts.
• Accurately maintain documentation and care plans.
• Ensure a safe environment and effective communication with residents and staff.

Skills

Mental health practice

Local services awareness

MH illnesses understanding

Caring & compassionate

Education

Level 2 Health and Social Care Diploma

Job description

Can you make a real difference in the lives of others?

At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development and a friendly, rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you.

We are actively recruiting a Support Worker (27.5 hours) to provide additional support within our well-established Mental Health unit, the Galway Suite. The successful candidate will use their compassion and clinical experience to help deliver exceptional levels of resident care to individuals who have a variety of mental health conditions.

This role is a unique opportunity to make a meaningful impact in the mental health field while working in a supportive and dynamic team.

Please note that the successful candidate must be fully flexible and available to work both day and night shifts.

About this role

Professional Responsibilities

• Experience working within a mental health environment.
• Good working knowledge of The Mental Health Order (1986).
• An understanding of current approaches to mental health practice.
• Ability to collaborate with a challenging resident group positively.
• Ensuring care plans are comprehensive and understandable by the resident.
• Supporting, encouraging, and prompting residents with their medication.
• Accurately maintain documentation both manually and electronically.
• Ensure house rules are kept and adhered to, providing a safe environment.
• Communicate effectively with colleagues, residents, and visitors.
• Assisting residents with booking and attending appointments.
• Support residents in daily tasks: self-care, shopping, and household tasks.
• Promoting residents to develop their skills and increase their independence.

Company benefits

• Collaborating with an award-winning team with family values.
• A comprehensive paid induction programme.
• A wide variety of training is provided.
• Career development opportunities.
• Flexibility of shifts.
• Employee Assistance Programme.
• Discounted rates at Malone Hotel, Belfast.
• Health and well-being initiatives, including team-building initiatives.
• Free car parking and uniform *
• Incentives for employee referrals *

* T&Cs will apply.

Please note we will only accept up-to-date CVs - without this, an interview cannot be given.

Interviews may take place before the job advertisement closes and when suitable applications are received. If a suitable candidate is appointed, the role may close early; therefore, please do not hesitate to submit your application promptly.

In addition, we also reserve the right to enhance the criteria at the shortlisting stage.

Successful candidates must be willing to register with NISCC.

An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.

Macklin Care Homes is an Equal Opportunities Employer.

Important Information

Location: Galway Suite, Our Lady's Care Home, 68 Ard Na Va Road, Belfast, Northern Ireland, BT12 6FF

Date Posted: 27th October 2026

Closing Date: 30th November 2026

Industry: Healthcare

Job Type: Part time

Salary: £13.69 Hourly

What you will need

Required criteria

• An understanding of current approaches to mental health practice.
• Awareness of the local services available to those with mental health needs.
• Understanding of types of mental health illnesses and the level of care residents will require.
• Caring, empathetic and compassionate nature.

Desired criteria

• Level 2 Diploma in Health and Social Care (or equivalent).
• Experience working within a Care Home setting or environment.

Our culture

Macklin Care Homes – Caring with Heart for Over 30 Years

For over 30 years, Macklin Care Homes have been dedicated to providing exceptional care. We bring decades of experience, knowledge, and expertise to every individual we support. But we are not just another care home—we are family-first. Everyone who comes through our doors—residents, staff, relatives, and suppliers—is treated as part of one big caring community.

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Our vision is to make a genuine, positive impact on the lives of people in our local communities. We strive to be the trusted care provider that families choose with confidence. Through dedication, passion, and commitment, we care with heart—creating an environment where people feel safe, loved, and respected.

At Macklin Care Homes, we aim to be the preferred choice in the community—where families know their loved ones are in the best hands.

Make a Real Difference – Join Macklin Care Homes

Do you want to make a genuine difference in the lives of others? At Macklin Care Homes, we are always looking for passionate, caring individuals to join our team—and in return, we will help bring out the very best in you.

As part of our award-winning team, you will be valued for your contribution and supported with opportunities for career development, all within a friendly and rewarding working environment.

Our residents are at the heart of everything we do. We are inspired by their stories, their experiences, and the knowledge that our care truly makes a difference in their lives.

Guided by a strong set of core values, we cultivate a culture of respect, dedication, and compassion. These values ensure that residents and their families remain at the centre of all our efforts.

We are proud of the positive, caring culture we live by every day. If you are compassionate, committed, and care with heart, we would love to hear from you. Join us, and be part of a team that truly makes a difference.

For all recruitment-related enquiries, please contact our Recruitment Team at: [e-mail]

Our benefits

A Family-Run Organisation That Cares with Heart

As a family-run organisation, we live and breathe our core values: treating people really well, trust, dedication, and continuous development. When you join Macklin Care Homes, you don't just become part of a team—you become part of our family.

Caring with heart is at the centre of everything we do, for both our residents and our team members. It's this commitment to compassion, respect, and support that makes our homes a truly special place to live and work.

Equal Opportunities Employer.