Ambulance Care Assistant - Mental Health

EMED Group; Blyth; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

GP Access

2nd Opinion Medical Support

Cash-plan Benefits

Mental Health Support

Physiotherapy Access

Legal Advice

Retirement Planning

Uniform Provided

Pension Scheme

Blue Light Card

Paid Holidays

Refer a Friend Bonus

EMED Foundation

Job summary

EMED Group in Blyth is seeking an Ambulance Care Assistant (Secure Mental Health) to join our Safe Care Division. You will support the police and professionals by transporting service users to and from healthcare facilities, solo or in small teams, with full training provided.

Main duties include driving safely, assisting with patient handling, and coordinating with hospitals and police to ensure safe conveyance to places of safety.

Qualifications

• Full manual UK driving licence (less than 6 points)
• Committed to patient care and ability to build rapport
• Effective communicator in challenging circumstances
• Calm, careful driver with team-working ability
• Physically fit for patient handling and occasional restraint

Responsibilities

• Work as part of a team to support the patient on board
• Ensure vehicle is safely driven
• Assist service users with challenging behaviour and/or mental health illnesses
• Transport vulnerable service users between locations (hospitals, homes, prisons) to medical/care settings
• Liaise with hospital staff and police on safe conveyance of service users
• Hand over service users to staff on arrival at treatment centres/hospitals
• Assist moving patients between beds, stretchers and chairs
• Ensure ambulance is kept safe, clean, and tidy

Job description

We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Blyth.

We are looking for enthusiastic, care focused individuals, to join our Safe Care Division(Secure Mental Health),if you're passionate about people and feel you want to make a difference then consider a career with us.

Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full Manual UK driving licence. Full training will be provided for this rewarding role.

Contract: Permanent/Full time 4 on 4 off 12:00 – 00:00 (Or potentially) Tuesday, Wednesday 13:00 – 00:00. Thursday, Friday 13:00 – 01:00

Some of the benefits can you expect:

• £13.04 per hour
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Paid holiday entitlement.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

• Working as part of a team to support the patient on board.
• Taking responsibility for ensuring the vehicle is safely and responsibly driven.
• Assisting service users with challenging behaviour and/or mental health illnesses, with some who may need physical intervention.
• Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
• Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety.
• Responsible for lifting, securing, and helping service users in and out of the ambulance.
• Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
• Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Ensuring that the ambulance is kept safe, clean, and tidy.

Successful candidates will have:

• Full manual UK driving licence with less than 6 points.
• Committed to patient care and the ability to build a rapport with patients.
• An effective communicator and experience of communicating with others in what can often be emotional and difficult circumstances.
• To be a calm, considerate, careful driver, with no more than six penalty points on your license.
• To have a natural flair for team working and collaboration.
• Be physically fit for patient handling, moving and occasionally, patient restraint when required.
• Able to problem solve and identify keys changes in patients’ behaviour whilst working demandingsituations.

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.