Mental Health Pathways Navigator

MVDA; Tees Valley; Hybrid; GBP 32,000 - 40,000; Full time

Job summary

MVDA is recruiting a Mental Health Pathways Navigator in Middlesbrough, part of a new innovative team aligned with NHS long-term mental health strategy. You will work closely with TEWV, GP practices and voluntary sector partners to direct individuals to the right support at the right time.

The role focuses on recovery, equity in access, and coordinating across services to prevent unnecessary transfers, with a flexible, solution-focused approach and a commitment to compassionate support.

Responsibilities

• Help people, particularly those experiencing moderate to severe mental health challenges, access timely and appropriate support.
• Navigate community resources, health services, housing, welfare and social care pathways.
• Collaborate with TEWV NHS Foundation Trust community teams, GP practices and voluntary organisations to improve coordination.

Job description

We are here to support , promote and develop voluntary and community action in Middlesbrough

Mental Health Pathways Navigator

This is an exciting opportunity to be part of a new innovative team contributing meaningfully to the transformation of mental health services in Middlesbrough. The team is closely aligned with the NHS long-term strategy for mental health care, ensuring that improvements are delivered in meaningful and practical ways at a local level.

The new team will comprise staff employed by 3 organisations bringing together their specialisms – Arch Teesside, Open Door North East and Teesside Mind. As part of the team, you will work in close partnership with TEWV NHS Foundation Trust community teams, GP practices, and organisations within the voluntary and community sector. This collaborative approach is central to the role, fostering strong connections across mental health and wider support systems.

Caseloads will be managed differently from traditional roles. The team will work in dynamic and solution-focused ways, prioritising pathways that help individuals access the correct support promptly. In some cases, support may be provided over only a few meetings, yet the impact will be significant, ensuring that people are directed to the appropriate resources and feel genuinely supported.

Compassion, curiosity, and energy are essential for success in this role. If you are committed to delivering your best for everyone you work with, your contribution will be valued and welcomed and we’d love to hear from you.

This is a full time post 30-36.5 hours per week.

Purpose

The purpose of this role is to help people, particularly those experiencing moderate to severe mental health challenges, access timely and appropriate support so that they can remain well within their communities.

You will work as part of a small team to ensure individuals receive the care they need, precisely when and where it is required, while also addressing inequalities in both health care and the wider social factors that impact mental wellbeing, including trauma, abuse and disadvantage.

You will encourage individuals to recognise and build upon their strengths, guiding them in navigating community resources, health services, housing, welfare, and social care pathways. You will support them to articulate their needs and secure their rights.

Achieving positive outcomes will require strong partnership working with organisations such as TEWV, Adult Social Care, and the voluntary and community sector, including those supporting survivors of domestic abuse and sexual violence, asylum seekers and refugees, and individuals experiencing a diverse range of mental health needs.

Where necessary, you will advocate on behalf of individuals to ensure they can access support. You will also work with people and service providers to clarify referral pathways, helping to prevent repeated assessments or unnecessary transfers between services.

Your work will focus on supporting people in their recovery journeys. Recovery looks different for everyone, but at its core, it is about helping someone to lead a hopeful and fulfilling life, regardless of their experiences.

Insights gained from this role will help to broaden the range of services available to the community and improve coordination between different service providers.

The closing date for this job is 6 November 2026 - 12:00pm.